Jcpenney Cashier Reviews in Washington, USA
(2 of 30 reviews match)
Tracy was happy to busy herself up tidying up and waiting and she was still waiting when I had finished and told the other cashier what I thought of it and she agreed with me. This was your Southhill store today Saturday 6/18 . The access code on my receipt is 0601...
Reason of review
Poor customer service
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Jcpenney in Kirkland, Washington - Cashier and manager at the 18600 Alderwood Mall Parkway Lynnwood WA
I Was In The Store in Alderwood Mall Parkway Lynnwood WA 11/09/2012- looking for Christmas gifts for my daughter . I bought the thing for $ 91 and when I got home and checked the price on the receipt I saw that the price is different does not coincide with the tags an clothing . I went back to the store that would adjust a price and I have a $10 coupon. So.. when I explain to cashier what I need, she canceled my receipt and return money in the credit card after that she adjust the price and used my coupon an new receipt ... The problem start when she used the same card ... she tell me that card is not working and I don't have money an the card and I have to call my credit card or pay with different payments... she refused to help me .. and it's start irritated me because I already in the store for 25 min.. and we done nothing... she start argue with me and I ask her to call store manager...when the manager come.. he explained her how to correct the problem.. but he started telling me he can't take my coupon because I only spend in the store $91 and it's have to be $100, It's shook me that he don't now that coupon I have an the mail one week ago from my last purchases of $200 in JCP store, not from this purchases of $91..So now I start argue with the manager of JCP store...I had enough ...and what I see that a cashier stands and laughs at me. . It's sad because I was were happy before I came to the store and I just want buy a present for my little girl... I was very upset with a lowest level customer service in the store and I had enough time to see that workers do not know their jobs.
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