We moved from our former residence of 10 years. A bill of 33.41 did not get forwarded by the USPS.
Collection agency wants payment of 75 minimum. Since I never received a bill (JCP still had our old address)I should not have to pay late fees and penalties. I have sent payment of 33.41. Requested and received copies of bills with old address on them.
We always pay bills on time but can't pay what we can't see. Seldom use JCP credit card and have since cancelled it.
Have an excellent credit score. JCPenney credit is serviced by GE Money Bank.
Review about: Jcpenney Account.