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3.4
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I had a,very bad experience at jc penney store in kerrville texas. I AM A EX EMPLOYEE and i feel lije i was not being treating asca customer.

I TOOK MY daughter into the jc penney salon for practice on her hairfor her wedding. THE STORE MANAGER came into the salon to pick up foo d for delivery which she ordered. SHE SAW me sitting in the chair. SHE IMMEDIATELY WENT IN HER OFFICE.

SHE CALLED THE SALON ASKING THE STYLIST WHY i was there and if the stylist was ok. THE STYLIST DID TELL ME THIS INFORMATION. I felt VERY HUMILIATED AND WAS VERY DISAPPOINTED AT THIS SITIUATION. I was a paying customer and felt that treatment was un calked for.

I PROBLY WILL NEVER GO BACK TO THIS STORE AGAIN. I WAS VERY EXCITED ABOUT GETTING MY DAUGHTERS HAIR DONE FOR HER UPCOMING WEDDING BUT THIS STORE MANAGER RUIN THAT.

Product or Service Mentioned: Jcpenney Manager.

Reason of review: Poor customer service.

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