(2 of 31 reviews match)
February 23, 2016 To try and communicate to you how deeply upset and disturbed I am at the level of gross incompetence I have encountered in trying to make a purchase from JCPenney (JCP) is impossible. The events that I am going to recount cannot even be considered in...
- Worst customer experience
- Never again
Reason of review
Order processing issue
Jcpenney in Houston, Texas - Just another boring store.
I did most of my shopping at JC Penny and Kohl's. I loved receiving coupons in the mail and would and would go to JC Penny even if I did not need anything. I was shocked when I saw those *** commercials making fun of the coupons because I was always excited to get them in the mail. I have gone several times to JCP and purchased nothing. My main store now is Kohl's and JCP is just another boring store. It's hard to say what JCP can do to get shoppers like me back in. I recently got a $10 off coupon in the mail and I just threw it in the garbage.
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