State: Texas Product: Jcpenney Account Clear all filters (1 of 53 reviews match)
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JC Penney sucks. I signed up for a card September, 2018. They sent the card to an incorrect address and never contacted me as to the issue. My charges totaled $12. When I found out about the incorrect address, I called JC Penney. Spoke with a live agent and she told me...
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Anonymous
#1662671

I also have issues with JC Penny. We had a purchase balance of 82.33 which was due on 3/2/19.

I pay all my bills electronically. My bank statement showed the transaction was made on 2/25/19, yet the Jc penny Billing department issued a late payment fee of $29.00. It has been verbally waived but I asked my bank if it is possible that this payment was not made on time and they assured me that an electronic payment is made the same day it is shown on the statement. JC Penny tried to blame my bank for the error.

Typical corporate b.s.. I am waiting to see the statement with the credit of 29.00 on it.

Review
#1454032 Review #1454032 is a subjective opinion of poster.
Product
Jcpenney Account
Cons
  • Billing problems - new credit card
  • 0 customer service
Reason of review
Problems with payment
Tags
  • account cancellation

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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