(2 of 78 reviews match)
Jcpenney in Dallas, Texas - Jcp might go down
as a former employee I saw all the negative impacts the new pricing strategy had on customers...after being laid off along wih 60 plus associates...all I can say is in the store I worked at the store manager, i never saw her work, supervisors were kinda rude to customers and most of them wanted us to do their job, plus they made us watch videos from the new ceo and they wanted us to be all cheerful and applaud and adore the man...he came all simple dressed in the videos as if to make you feel he is like you....also management theyy would always say in the morning meetings we were not associates but their business partners....my a$%%...all I can say most of the snitches kept eir jobs.......jcp is going down with their new marketing...everything is more expensive and cheap quality.
Bought a recliner from JCPenney and it is faulty and they will not take it back
I purchased a recliner for my mother-in-law for Christmas. When we gave it to her she seemed to like it but the more she sat in it the more uncomfortable it became. You can feel the boards in the arms and footrest. As a matter of fact she has a sore on her arm from the chair. I called and want to return the chair and they informed me they have a no return policy. I would not have purchased the chair had I know this because it was a gift. They advised me it is on the reciept, which they hand you in a nice pamphlet so you can not see it. They should have advised me of the no return policy and also pointed it out on the reciept and sign it. I have called the store and the furniture store and was told a manager would call me back from both placed and that have been over 30 hours ago.
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