State: Texas City: Austin Product: Jcpenney Shipping Service Clear all filters (2 of 115 reviews match)
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1.0
Details
I placed an order online with JCP on 11/26/18. One item shipped one did not, but they created a shipping label and never gave the item to UPS. There only solution offered to me was to take a refund (which I have to go and process myself through paypal), wait 5-7 days...
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Review
#1420932 Review #1420932 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Cons
  • Jcp doesnt ship product lies and poor customer service
Reason of review
Problem with delivery
Loss
$62
Preferred solution
Deliver product or service ordered

Jcpenney Shipping Service Review

Called in to place order. Took about 10 minutes to get someone to help. Ordered notice was charge shipping fee and called back another 10 minutes and no help to late tocancel order??
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Review
#909429 Review #909429 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Reason of review
Order processing issue

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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