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WHY ISN'T JCPENNEY CARRYING EAST 5TH PANTS? THEY WERE THE BEST EVER. I UNDERSTAND THERE ARE MANY WOMEN WHICH WERE PLEASED WITH THIS PRODUCT AS WELL. YOU CAN'T EVEN BUY THEM ON EBAY BECAUSE EVERYONE SNATCHES THEM UP REALLY FAST. NO WONDER JC PENNEY'S IS...
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106 comments
ImpassionedQuetzal
#1666786

Absolutely agree! Best pants ever at any store.

No wonder Penney's is going out of business.

You stop carrying the products real women (not teens or size 2) want. Who ever your buyers are should be fired!

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Review
#398335 Review #398335 is a subjective opinion of poster.
Tags
  • Form of the Good
I have purchased the TownCraft expandable slacks for the last 10 years from J C Penny, along with dress shirts and ties. I now find out that J C Penny no longer offers the TownCraft expandable slacks. I guess I will take my shirt and tie business somewhere else. Maybe...
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66 comments
Anonymous
#1376558

I agree with all these comments! Has there been a definitive answer as to whether the manufacturer has actually gone out of business?

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Review
#413551 Review #413551 is a subjective opinion of poster.
2.3
Details
I stopped @ J C PENNY because of the sale to do a little Christmas shopping. Went to the Jewelry Dept to see what was there and I found a ring that I liked and wanted to try it on. I asked the sales man if he could remove the security tag off the ring so that I could...
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Review
#1705380 Review #1705380 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Jcpenney in Quitman, Texas - Dispointed

I have been looking for Cabin Creek jeans for a long time. I guess JCP doesn't care about its customers and more. That is why I have given up on them. Don't shop there anymore. If retailers would just listen to their customers, then maybe them wouldn't lose so many to them to the internet. I feel like the day of the malls and stores are going to go by the way side, because they do not listen to what their customers want.
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Review
#1649070 Review #1649070 is a subjective opinion of poster.
1.0
Details
JC Penney sucks. I signed up for a card September, 2018. They sent the card to an incorrect address and never contacted me as to the issue. My charges totaled $12. When I found out about the incorrect address, I called JC Penney. Spoke with a live agent and she told me...
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1 comment
Anonymous
#1662671

I also have issues with JC Penny. We had a purchase balance of 82.33 which was due on 3/2/19.

I pay all my bills electronically. My bank statement showed the transaction was made on 2/25/19, yet the Jc penny Billing department issued a late payment fee of $29.00. It has been verbally waived but I asked my bank if it is possible that this payment was not made on time and they assured me that an electronic payment is made the same day it is shown on the statement. JC Penny tried to blame my bank for the error.

Typical corporate b.s.. I am waiting to see the statement with the credit of 29.00 on it.

Review
#1454032 Review #1454032 is a subjective opinion of poster.
Product
Jcpenney Account
Cons
  • Billing problems - new credit card
  • 0 customer service
Reason of review
Problems with payment
Tags
  • account cancellation

Jcpenney in San Antonio, Texas - Over Charged

I just got billed for an amount that goes over my documented amount by six hundred dollars!!! I spoke with Customer Service to calculate all my purchases, and even my purchases they have on file don't add up to this new amount. I make all my payments on time so the given amount should be much lower. What in the world is going on JCP? Are they trying to recoup money lost from customers that skip out on their CC bill or what? No way I'm paying six hundred dollars on invisible purchases that I have nothing to do with!!!! How do I get them to ackowledge their error?.
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Review
#1633425 Review #1633425 is a subjective opinion of poster.
Reason of review
Problems with payment
Recently I went to the local JCPenney store to purchase several pair of pantyhose. I have been wearing these hose from JCPenney for over 17 years. To my surprise, they no longer carry the East 5th panthose. Unfortunately because of the summer I was not aware of the...
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56 comments
Anonymous
#1017644

I agree. East 5th pumps are the most comfortable shoes i have ever worn.

I have the mid-heel sling back, a t-strap pump that I have practically worn out and now I can't find East 5th any where.

WHAT IS THE MATTER WITH YOU PEOPLE????? DON'T FIX WHAT AIN'T BROKE!!!!

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Review
#343025 Review #343025 is a subjective opinion of poster.
Product
Jcpenney Website
3.4
Details
I recently opened a JCP account to purchase an appliance and take advantage of the 18 months special financing for it. Done. I also used the card to purchase a pair of jeans. Credit limit $1200. Appliance purchase, less than $750. Jeans, less than $30. I checked my JCP...
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5 comments
Anonymous
#1662319

Synchrony Bank SUCKS I will NEVER get Any kind of credit card from them ever again. Cancelled my JCPenney card that is at a zero balance and in perfect standing because of changes in my credit? Never heard of credit company cancelling a credit card that is in perfect standings never late in payments

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Review
#1431580 Review #1431580 is a subjective opinion of poster.
Product
Jcpenney Credit Card
Reason of review
Problems with payment

Jcpenney in San Antonio, Texas - Bring back East fift Essentials pants

Please bring back these amasing pants to J C Penney
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Review
#1567196 Review #1567196 is a subjective opinion of poster.

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

Jcpenney Products and Services Reviews

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Jcpenney in San Antonio, Texas - St. John Bay pants are great and sooo hard to find. Why?? JCPenny’s employees do not assist in any way but at least the carried them. Where can I find the pants and jeans to purchase?

3.9
Details
Why can’t I find them to purchase and why does it have to be so difficult. St John Bay jeans/ pants iare great. Does the company just “not want to make money”? Help.
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Review
#1462571 Review #1462571 is a subjective opinion of poster.
Service
Jcpenney Customer Care