I was at the store located in Ridgemar Mall, in Fort Worth Texas, today at 5:00pm had gathered a few items to purchase was ready to check out, the girls that were suppose to have been at the register were off in the mens department talking while I'm standing there, there a good 5 minutes or more. I finally layed my things on the counter and and headed to the door, as I reached the door one of the girls yelled ma'am are you ready to check out.

Very, very unprofessional. No wonder the store was empty terrible customer service.

Review about: Jcpenney Customer Care.

Reason of review: Poor customer service.

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