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1.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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I have tried three times to order something on JCP.com, it has been cancelled each time (because it is not in stock).However, the item is still for sale on their website.

The third person finally admitted it was because I was getting a price that was too low, which is why they decided to cancel my order. SHAME ON YOU. All I want is to buy a watch at a good price. I am tired of the games that JCP is playing, if you priced it wrong, it is your fault, not mine.

You need to honor your pricing on your website.Because of JCP my graduate will not get the gift that they want.

Review about: Jcpenney Website.

Reason of review: Poor customer service.

Monetary Loss: $150.

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