(3 of 78 reviews match)
Jcpenney - Manager Review from Memphis, Tennessee
i worked for jCPenney for almost 3 years we burned through Manager after manager and went through 4 atore managers when in 2 1/2 years and countless departments heads ghe leadership in the company aucks beyound all measures and has no structure and lies to customers about coupons and havjng customers apply for credit cards all *** day long the company is horriable and i believe should go to the way side. Not to mention at times did have good managers but the comlany runs off the good ones and brings in their buddies and horrible personel Thank You
Jcpenney in Knoxville, Tennessee - No resolve in customer service
After purchasing a pair of St John Bay mens hiking boots I noticed they were tearing at the rubber on the side after 2 months,being it is almost spring, I cannot take them back, I contacted customer service to be told I can order them on line with 15% off, Why would I want to pay for them again? This is totally unacceptable.I hope they go under.The stores are vacant and there is never any help around anyhow. I was told my complaint would be sent to the store, the manager there will not do anything about it because they DON"T have the shoe anymore!
Reason of review
Poor customer service
Jcpenney in Memphis, Tennessee - Store 2703 manager
Store 2703 Manager is horrible and unprofessional. The salon looks and feel like a ghost town. I've never imagine this place to ever look in feel this way. I think manager first needs examination and fired. I wont be back if actions not taken. Also there is a stylist that walks around with no teeth and mouth. OOh what a imagine for a salon. The bathroom is already filled with odors and my stylist always complaining that the color she needs in never in. What kind of salon that dont keep color. I do love my stylist April but disapprove of manager in upkeep of salon.
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