JC penny's sofa's are *** after a year ,two of the spring strapes broke in half, We purchased a extra warranty only to find out it cover stains maybe the salesperson misrepresented the warranty, They sent us replacement spring and told us to find someone to put them in. Their's only two adults using this I will not ever use Penny again plus I'm I have to pay for 28% interest on poor quaity products that should be under the five year warranty I should be enjoying a sofa but you can only be in side parts Val in California
Monetary Loss: $1499.
Location: Gilbert, Arizona
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