Watsonville, California
3 comments
Not resolved

I purchased $51 worth of merchandise almost a week ago and not only did it take 2 days for them to actually have a tracking number but they shipped it UPS Surepost, which relies on the post office for the last leg of the shipment.One would think that the $8.95 they charged shipping (which amounts to 15% of the purchase price) would be the regular UPS service and not the cheap version.

I sure hope I don't have to return the merchandise because I'll bet I'll have to lay out another $10 to get it back. Clumsy me, I forgot why I don't shop at JC Penney.

Overpriced, slow service, crappy merchandise.What's not to hate?

Review about: Shorts.

I didn't like: Slow expensive shipping.

Review #637920 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Price reduction

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joe blow
Hingham, Massachusetts, United States #1289843

i, too, ordered an item from JC Penney.

took them 3 days before they actually shipped item, and then by FRUSTRATINGLY slow UPS surepost that adds 2 - 3 days of shipping time.

i, too, paid $8.95 shipping / handling. a BIG ripoff.

turns out the item shipped from a distribution center 40 miles from my residence and took 8 days to travel that distance.

i will never order from JCPenny again !!

Anonymous
Philadelphia, Pennsylvania, United States #1208610

I agree, my package has been 20 minutes away from me since September 2nd, but has not been sent out for delivery yet. This is horrible.

Anonymous
#1096642

DITTO.Absolutely ridiculous!

Expensive, slow and not even UPS or FedEx...stuffed in the mailbox by mailman. Really quite pathetic.

It's no wonder they struggle nationally.Just a matter of before this company is a relic of the past.

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