I purchased $51 worth of merchandise almost a week ago and not only did it take 2 days for them to actually have a tracking number but they shipped it UPS Surepost, which relies on the post office for the last leg of the shipment. One would think that the $8.95 they charged shipping (which amounts to 15% of the purchase price) would be the regular UPS service and not the cheap version.
I sure hope I don't have to return the merchandise because I'll bet I'll have to lay out another $10 to get it back. Clumsy me, I forgot why I don't shop at JC Penney.
Overpriced, slow service, *** merchandise. What's not to hate?
Reason of review: Problem with delivery.
Preferred solution: Price reduction.
Jcpenney Cons: Slow expensive shipping.