Sephora at JC Penney engages in deceptive business practices. My in-law knows I love Sephora.com and wanted to get me a g.c.
She is not computer savvy so she went to Penneys where they have a Sephora dept. The card came in a Sephora Store bag which was imprinted with "Sephora.com". It came in a Sephora gift box with the Sephora mirror which I have received before. On the back of the gift box is "Sephora.com".
On the face of the gift card is the Sephora logo. Only difference, it says Sephora inside JC Penney. When I tried to use this "Sephora" gift card on Sephora.com it was invalid. Took me almost an hour to figure out the issue.
On the back of the card in tiny print....can't use at Sephora stores or Sephora on-line. REALLY? A Sephora gift card I CAN'T USE AT SEPHORA? This is nothing more than a Penney g.c.
with a Sephora logo in Sephora packaging. My in-law was not told I could not use it on-line. The Penney store does not carry what I use.
This person wrote the review because of not as described of jcpenney gift card from Jcpenney. Reviewer claimed that he or she lost $75 and wants Jcpenney to offer any options to resolve the issue.
The most disappointing in user's experience was mislead about gift card and sephora inside jc penney. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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