I was very ill and didnt get my check in on time to pay my little bill.It was only a few days late.
My new bill had $35.00 late charges added to my less than $50 balance. No explanation. When I researched how to protest this incredibly insane late charge I was given instructions that would befuddle a rocket scientist. forbidden from telephoning, I was told to write a letter with all details and then maybe it would be taken under advisement.
In my long life I have never been charged such an exhorbitant late charge. They bank on you not having the time or wherewithall to write a letter and risk your credit rating and just paying their blood money.
What the heck is going on at Penneys.This the latest in their bad business practices.
Reason of review: Problems with payment.