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Jcpenney - Wrong address

My order out for delivery woth wrong address
#1349573
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I have always ordered my drapery hardware from JC Penny but, with customer service and the shopshod way that they package outsourced items items from other companies. I won’t anymore. I ordered hardware, received the box, but I didn’t open the boxes. My mistake and I...
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#1348294
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My experience is somewhat different. I was actually pleased with the product, but thoroughly displeased with the drapery consultant Durelle G. Brown. After the draperies were installed, the installer and I noticed a rip in the fabric. He apologized and stated he will...
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#1346631
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I had a,very bad experience at jc penney store in kerrville texas. I AM A EX EMPLOYEE and i feel lije i was not being treating asca customer. I TOOK MY daughter into the jc penney salon for practice on her hairfor her wedding. THE STORE MANAGER came into the salon to...
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3.4
#1346317
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Jcpenney - *** photo shoot

Went for family pictures. Long delay regardless of scheduled appointment made months in advance. Did not have props for the theme for our shoot as promised. Rushed job the photographer. Felt like I was overcharged for my photo shoot.
2.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1345487
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Jcpenney - Payment was taken twice from bank

Very frustrating trying to get me money back which luckily none of my checks bounced S penny did double transactionction and had a 30 day battle to get my money back cancelled my card will never get another supervisor finally gave me cash when I said n attorney can handle this now done making several phone calls and different answers every time
#1344958
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I cant get the jeans.why?
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NumbMacaroniPenguin
NumbMacaroniPenguin

I want a pair of juniour curvy fit size 11 bootcut.they say they are out of stock.when are they going to be in stock.they have been out of stock for a while.what dose that mea...

1.5
Fultondale, Alabama
#1344905
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I am a foster parent and today i used a clothing voucher from the state to purchase clothing for my foster child. I always use JCPenney because of sales and quality. I have NEVER been treated poorly until today. I was talked down to and treated as if I had no business...
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1.0
#1344362
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Returned clothes bought online and in-store at JC Penney. Returns weren't done corrrectly and now Penney's is saying they don't owe me the refund I calculated (after paying two bills and finally only keeping 3 items). Store manager calls me about a month ago on a...
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I liked
  • Help from people on the phone
I didn't like
  • Wilmington store incompetence and manager incomptence
#1344140
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Jcpenney - Stylus beand

I loved these colored jeans and now they are discontinued!! Why do stores do this? Jcp used to be such an awesome store. I loved loved the old jcp before they decided to change buyers. Jcp had absolutely beautiful bedding and curtains to always choose from. Bring back the OLD buyers!!!!
#1342955
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