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Jcpenney review: Rebate not working

1.0
Details
I received a rebate visa card for buying an air fryer. The card is not able to activate. I have tried at least 15 times to activate it. This is a scam.
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Review
#1672786 Review #1672786 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Full refund
Tags
  • Prepaid Card Does Not Work

Jcpenney review: Coupons

1.4
Details
I have been shopping at penny’s for years.i went in today with 2 different items and 2 different coupons I was told I had to go to two different lines to use both REDIULOUS!! I will not be shopping there again
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Review
#1672144 Review #1672144 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Jcpenney review in Parkersburg, West Virginia: My money is being held hostage.

1.0
Details
Ordering online for store pickup. Didn’t like my PayPal. Charged n refunded PayPal. Then while I ordered another method, charged n ordered via PayPal. Go in to pick up item. Had to cancel one order. Then cashier and someone on JCP.com decide to cancel second order without asking me or getting my permission. Then wanted to ring item up. Yea, no cash on that card to pay for item since there were two charges I have to wait 5-7 days to be refunded. An hour of my life I won’t get back along with money I might want to use being withheld from me. And 5-7 days, that 40% coupon I had will be expired. Never shopping JCPenneys again.
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Review
#1663682 Review #1663682 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Cons
  • Rude employees
  • Customer service when they make an error
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Person who cancelled my paid for order without permission fired. My time compensated for, and interest on money held hostage
Tags
  • Poor Attitude Toward Customer
  • Unreliable Online Ordering System

Update by user Sep 17

cancel jeans shipping too much

Original review posted by user Sep 17

too expensive of short petite jeans
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1 comment
joanne b
#1749094

shipping too much cancel order

Review
#1656381 Review #1656381 is a subjective opinion of poster.
Pros
  • Shipping
Cons
  • Untrained staff and deceptive reps
  • Delivery too expensive
Reason of review
Problem with delivery
Loss
$33
Preferred solution
Full refund
Tags
  • Credit Card Problems
2.3
Details
I recently purchased some window coverings for the majority of the windows in the house. I feel I was sort of talked into a style I wasn't real crazy about because I was told the style I wanted would not be a good fit for the window frames that had some obstructions....
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Review
#1654717 Review #1654717 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
I'm stuck. I just want JCP to know
1.0
Details
My order was refunded 7/24/2019 at my local JCPenney, yet JCPenney still has my money. I have been going back and forth with JCPenney Customer Service AND Customer Relations via multiple emails and multiple calls. I was told by the customer service center that the...
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Review
#1652832 Review #1652832 is a subjective opinion of poster.

Jcpenney review in Quitman, Texas: Dispointed

I have been looking for Cabin Creek jeans for a long time. I guess JCP doesn't care about its customers and more. That is why I have given up on them. Don't shop there anymore. If retailers would just listen to their customers, then maybe them wouldn't lose so many to them to the internet. I feel like the day of the malls and stores are going to go by the way side, because they do not listen to what their customers want.
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Review
#1649070 Review #1649070 is a subjective opinion of poster.

Jcpenney review: Cabin Creek pants

I have been looking for the Cabin Creek pants that you use to sell. They are very comfortable pants and priced right for those of us that can't afford expensive pants. I have bought Cabin Creek pants at your store in Madison for years and now I wonder when you are going to bring them back for us older customers. The best part was that you carried them in petite sizes and also petite short. I'm 4' 10" so I have a problem finding pants that I don't have to shorten. Thank you.
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Review
#1647815 Review #1647815 is a subjective opinion of poster.
Reason of review
your stopping to carry the Cabin Creek brand

Jcpenney review: II WON'T MAKE THAT MISTAKE AGAIN

I ALWAYS BUY NEW BALANCE SNEAKERS. I OWNED FOUR PAIR OF SIZE 12 WHEN I SUDDENLY FOUND THE TOES OF MY LEFT FOOT WERE BEING CRAMPED AND REALIZED THAT MY ARCH HAD FALLEN. I WENT ON LINE AND PURCHASED A SIZE 13 FROM PENNEY. WHEN I TRIED THEM ON THE TOES ON MY LEFT FOOT HIT THE FRONT OF SHOE SO I MEASURED IT AGAINST THE OTHER FOUR. DESPITE BEING MARKED SIZE 13 IT WAS A 12. I RETURNED IT AND, IN DUE COURSE, MY CREDIT CARD WAS CREDITED MINUS AN $8.95 SHIPPING CHARGE. IN OTHER WORDS I PAID PENNEY TO SHIP ME A MISLABELED PRODUCT. .
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Review
#1647097 Review #1647097 is a subjective opinion of poster.
Cons
  • I feel they are making me pay for their error
  • This was my first and last purchase
Reason of review
Problems with payment
Loss
$8
Preferred solution
Full refund

Jcpenney review: Cabin creek clithing

Like all the others who have written reviews, I’m dismayed that Penney’s had discontinued this line. It seems whenever I find a productI like it is discontinued in favor of cheap Chinese merchandise . And companies wonder why they have to close brick and mortar stores! It’s because you stopped caring about quality and customer satisfaction
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Review
#1645562 Review #1645562 is a subjective opinion of poster.
Cons
  • Quality of clothing had deteriorated
Reason of review
Poor customer service