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Jcpenney - Arizona jeans

I dont know what you did with the arizona bootcut jeans , the material stretches so bad they hang down after couple hours....
#1424477
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Wanted to order a memory foam 3 piece bathroom set in navy blue but they were out of the color so requested a in stock alert. Received a email saying it was in so tried to purchase and once again told me it was out. Requested another alert received one today so I...
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3.1
#1424250
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On November 21st, my wife & purchased a piece of jewelry for each other at the Elyria Midway mall. It was for the Black Friday pre sale. My wife ordered me ear rings & I purchased a ring she had been admiring. Not too expensive but something we had been wanting. We...
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Anonymous
Anonymous

This is priceless. Why would you purchase something that has to be ordered if your wife has limited time? And so temp help made a mistake - human beings do that sometimes - bu...

3.0
I didn't like
  • Lack of customer service taking charge of problem
  • Incompetence of sales representatives
  • Terrible customer service to try to get a simple answer
#1423261
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I just read what "Pissed Consumer" had to say about Stylus Jeans. I could just say "ditto" to what she had to say. I have always had a hard time finding jeans that fit me well and I was trying to order a couple of new pairs of Stylus Jeans today. I am so disappointed...
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#1422073
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My name is Gregory Washington, I live at 2148 Alice Ave #103, and on November 30th, 2018 I placed an order from your website for my girlfriend for Christmas, however the item was sent to an old address where I haven't lived in over 3 years. When I purchased the item...
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#1421613
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I placed an order online with JCP on 11/26/18. One item shipped one did not, but they created a shipping label and never gave the item to UPS. There only solution offered to me was to take a refund (which I have to go and process myself through paypal), wait 5-7 days...
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1.0
I didn't like
  • Jcp doesnt ship product lies and poor customer service
#1420932
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Jcpenney in Durham, North Carolina - Cabin Creek Women's pants

I totally agree with the previously writer. What happened to your Cabin Creek women's pants. Since you changed your clothing merchandise several years ago to teenage clothing, it is the only thing I have purchased lately. JC Penney has been my go to store for years for women's clothing, but I will not be shopping with you anymore. I am truly sorry as I spent a lot of money at your store.
#1418366
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Jcpenney - No associate in the men's Dept. Register was closed. Closed every time I go in. Two weeks from Christmas and 3 checkers working. Lines long and customers very antesy. No wonder JCP is in financial tr

I was a supervisor at this store for 22 years and it makes me sick how customer service no longer exists. Going to pick up an order, the boy bought it out, it was not mine, I opened the box and it had 3 people's orders in it. They finally found mine. I am sure those 3 people are glad I didn't take their orders. The store is a stressful mess.
1.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
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Value for money
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#1418067
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I purchased this necklace on your website I put it in my cart bought it next day or two I got email saying it was canceled I was very upset if it wasn’t available would it say OUT of stock? So I called customer service told them I talked to three different managers...
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1.1
#1417816
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Jcpenney - Terrible

I made what a thought was a one time purchase later to find out that they broke my items up and only charged for what was shipped. I was never made aware that this would be done!
1.0
Details
Customer service
Ease of Use
Website
#1414980
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