filters
state:
Show
city:
Show
category:
Show
product:
Show
I purchased an XL Columbia Weather Windbreaker and a Nike Sport Tee. The windbreaker fits like a tent - huge - much larger than ANY other XL item I own. It is labeled XL. The sport tee is practically see-through. It is way to shear to wear for any activity except maybe...
Read more
Anonymous

Anonymous What exactly is he looking for for free? I hate it when people say that in these type of situations. He purchased items and PAID for them and PAID for the shipping. The items ...

offconsumerpissed

offconsumerpissed They will take them back. If it's not worth the shipping costs to you, then you don't REALLY want to return them, you are just looking for something for free.

1.6
I liked
  • Potential selection
I didn't like
  • Them taking no responsibilty for items not as advertised
#1013666
Reply to reviews
I ordered two pair of athletic pants from JC Penny. I was never sent any updates for the order. I had to manually go in and check the status using the order number. 10 days later it showed I could pick them up at the store. I went to the store and there was only one...
Read more
1.0
I didn't like
  • Service
#1012914
Reply to reviews
While my mother was dying in the hospital I recieved a bill on a JCPenny card (that I had not seen or used for at least a year). It arrived in Oct. and was overdue, so that the supposed original charge/charge date was impossible to decipher. It was for around $139....
Read more
1.0
#1011962
Reply to reviews

Short Review for January 23, 2017, Pc_bad_quality

#996231
I ordered sheerest support pantyhose on line. What I received via delivery were cheap dollar store pantyhose. They are going back. Jcpenney is no more. Another company going under.
Comment Be first to start a discussion
Show

Jcpenney Customer Care Review

#986873
2.8
We went to Jc penny fields ertel road shop. Had bad experience from the employee Lisa. Is she the owner of Jc penny? She was indirectly saying us to get out from Jc penny. We cancelled Jc penny card because of Lisa behavior
Comment Be first to start a discussion
Show

Jcpenney Cashier Review

#983341
My experience at the West Lebanon JC Penney store today was awful. I was standing in line to exchange an item and the one and only cashier ***. How very rude! It will make me thing twice about ever shopping in this store again. I have filed a complaint with the store manager.
Comment Be first to start a discussion
Show

Short Review for December 26, 2016, Plc_product_quality

#980088
Im so happy with my purchase
Comment Be first to start a discussion
Show
I got a call from the stating that they were having a sale for valentines day, so I went to the store bought a ring and paid for it in full. I was told because this was a presale that the ring could not be sent out for sizing until the 29 of January 2017. I call the...
Read more
4.0
#1011239
Reply to reviews
I purchased a blouse from the JC Penny licated in Memphis TN on Winchester Rd. Once I got home and began to get dress for a dinner party I noticed the sensor was left on the blouse. Which was a great disappointment because I ended uo not wearing the outfit I had just...
Read more
4.1
#1010537
Reply to reviews
This is the last time I order anything from this store. It's 8:30 pm and my daughter who is in college has not received her arrangement. This is incredible! These arrangements are very expensive and it's not fair that customers are getting their gifts at the end of the...
Read more
#1008330
Reply to reviews
I went to jc penney to the sephora dept. One of the employee there ,whom i will never forget of her cold hearted sinical behavior, kept looking at me and following me. I stopped to smell a perfum and she stopped too. So i asked her if there was a problem and why she...
Read more
#1005551
Reply to reviews
I went in thinking I would like to have a root touch up down with this company. They had long hours open and clients seemed happy so I was happy with my job hours to find such a place. I have very dark brown hair and needed it lightened quite creatly which can be...
Read more
I went to the store and they ordered 4 blinds for me -- online- fast shipping so that was great however when I received them 2 out of the 4 were damaged. One has a big brown stain across the entire middle (the blinds are white so this was very noticeable) and the other...
Read more
Anonymous

Anonymous Did you talk to the home manager? They are able to get those new blinds for you. It is most likely ups that damaged them, but they at the store are able to re order two of tho...

Product
#1001544
Reply to reviews
Jcp at Roosevelt field mall lacks management skills. One of the managers whose name is Nicole was so rude to us during closing time. She rudely tried to get us out. I got her name from an associate when I came back to shop. This is not the first time I have experienced...
Read more
#999973
Reply to reviews