Reviews and Complaints
Issues with shipping
User's recommendation: customer service handles all problems.
User's recommendation: Not for this priduct.
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Customer not satisfied with purchase
- Customer service exchanged my purchase
- Wrong size and product was delivered
User's recommendation: To report her mannerism.
- Unprofessional and disjointed problem solutions
I haven't received an order yet hat was placed on Black Friday
User's recommendation: Make sure items are delivered to the correct address.
- Great bargains
- Slow expensive shipping
My card keep getting denied
- I love jc penney
- Jcpenney credit card
User's recommendation: Check curbside order before you leave.
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- Though i liked on-line shopping
- For 6 decades jc penny was my favorite clothing store
- Good sales
- Not carrying out orders
Have not received merchandise
User's recommendation: Make sure you stay on top of your orders.
- Good discount
- Good discounts and coupons
- I like shopping online wit jcp
User's recommendation: It should be put on your app and web site that that is the case so that issues like this don’t occur.
Mistake I though it was customer service phone number
Didn’t receive my order by mail went to my old address
User's recommendation: To check orders.
- I like to shop here
- Not helpful
User's recommendation: Make sure you or who your buying for really wants the item's before you buy.
Rude customer service
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