
JCPenney
Reviews and Complaints
JCPenney Reviews
Wanted a return label for two items I wanted to return was told I uhad to t
User's recommendation: Do not order online!!!$.
Lost items
User's recommendation: I would use this company.
- Easy to shop online
Store returned the mercandise that I ordered without proper notification... plus there was a parade in front of the store that prevented me from getting to the store to pick it up in a timely manner.
User's recommendation: better contact notifications.
Rebate Scam
User's recommendation: Don’t buy anything.
- Good price
- Faulty rebate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUNABLE TO GET CREDIT FOR RETURNED PRODUCT.
User's recommendation: JC PENNEY BASICALLY HAS NO CUSTOMER SERVICE. TRYING TO GET TO A LIVE PERSON TOOK ME OVER AN HOUR.
Rewards
User's recommendation: Don’t shop here if you’re looking to get your rewards.
Problem with an
User's recommendation: Don’t get furniture from JCP.
Rebate form
User's recommendation: Do not order anything with a rebate on line.
- Online service is bad
Companies Similar to JCPenney
I need my ring that o purchased
My order is missing. It was store pick up it say I pick it up but i didn't
User's recommendation: Make sure you stay on top of thing and make sure the company do to.
- Good discount
- Not carrying out orders
Customer service rep could not find record of returned item.
User's recommendation: Personally check return/refund process.
Never got my 4 shirts
My daughter couldn't use her card
User's recommendation: I hope no one has to do this stupid form.
Return package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrying to order a specific product it's hard to get
User's recommendation: Unless you get a hold of alive person for customer service you probably won’t get your information nor problem resolved by e Chat.
Brands Related to JCPenney
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I ordered 2 bras from Sears and clearly someone went to the bathroom on them