Jcpenney Reviews with Media
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Jcpenney in Bethel Park, Pennsylvania - Worst experience
Jcpenney in Liberal, Kansas - Poor quality
Update by user Feb 16
THE STORE MANAGER AND THE SALES ASSOCIATE WERE VERY HELPFUL I GAVE 5 STARS EACH FOR THEM. THE BLACK FRIDAY SALE AD NEVER STATED THE AMOUNT - IT READ $200 JCPENNEY VISA CARD WHEN YOU PURCHASE A HOTPOINT 3.8 CU.FT WASHER HOTPOINT 6.2 CU.FT DRYER THIS IS WHAT I BOUGHT....
- Store manager was a great help
- Black friday advertisement highly misleading
Update by user Dec 27, 2017
Good morning, I have called Jcpenney several times and when I have given them the Order # they have simply hanged up on me, I have heard that they have scammed too many people and has cancelled their orders... I believe that Jcpenney must be sued and shut down for good...
Jcpenney - Depot stole gold from my ring.
- Customer service
- Drape sizes and variety of colors and styles
Update by user Aug 30, 2018
I ordered window treatments from JCPenney In-Home Services on 2/17/18. I then paid JCPenney $15,064.58 for these window treatments.
As of 8/29/18 this project is still not complete. JCPenney re-measured my windows on 6/1/18 and supposedly re-ordered the materials....
- Poor service
- Worst experience i ever had buying something
- Untrained staff and deceptive reps
- Customer service sucks
Update by user Jun 30, 2017
They gave us back $220 on the first ring so I could send it in for replacement to the manufacturer. The second ring was finally sent to a local jeweler and repaired an sized properly.
Took from the middle of April to the end of June to reach closure. We had to fight...
- Feeble attempts to correct situation
- Bogus promises
- Poor jewelry service
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