Jcpenney Reviews and Complaints
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11
ISSUES RESOLVED
1.6K
TOTAL REVIEWS
$430K
CLAIMED LOSSES
$1.2K
AVG LOSS
330K
PAGE VIEWS
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Cons
- Customer service
- Rude employees
- Way this situation was handled
Pros
- Product
- Coupons
- Merchandise
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I am beyond devastated that JCPenney has discontinued their line of Cabin Creek pants! I have been wearing their twill and corduroy pants for 25-30 years, and am absolutely beside myself wondering what I will do now for pants. They fit well, are extremely...
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I went to JC Penney today to purchase my favorite St Johns Bay jean and much to my surprise they discontinued them..so I came home and went online to check and the ONLY ones featured were "out of stock"..The only thing that ever brought me into that store was those...
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125 comments
I love my St. Johns Bay Jeans!
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Review
Reason of review
Not as described/ advertised
WHY ISN'T JCPENNEY CARRYING EAST 5TH PANTS? THEY WERE THE BEST EVER. I UNDERSTAND THERE ARE MANY WOMEN WHICH WERE PLEASED WITH THIS PRODUCT AS WELL. YOU CAN'T EVEN BUY THEM ON EBAY BECAUSE EVERYONE SNATCHES THEM UP REALLY FAST. NO WONDER JC PENNEY'S IS...
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106 comments
Absolutely agree! Best pants ever at any store.
No wonder Penney's is going out of business.
You stop carrying the products real women (not teens or size 2) want. Who ever your buyers are should be fired!
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Review
Tags
I have purchased the TownCraft expandable slacks for the last 10 years from J C Penny, along with dress shirts and ties. I now find out that J C Penny no longer offers the TownCraft expandable slacks. I guess I will take my shirt and tie business somewhere else. Maybe...
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66 comments
I agree with all these comments! Has there been a definitive answer as to whether the manufacturer has actually gone out of business?
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Review
Why have you discontinued your Cabin Creek line of twill pants? I am outraged. These have got to be your "bread and butter" pant. I've worn them for probably 30 years of more. I love them!!! I want to buy some more of them. You have made me very unhappy as I...
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69 comments
Very disappointed you no longer offer Cabin Creek twill slacks. I've had mine for, well it seems like forever, and they're starting to wear.
I love the feel and they fit me perfectly. Why can't you bring them back ...
please bring them back. Thank you.
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Review
Originally they were the JCP brand and Stylus replaced them. Stylus jeans fit me perfect. Is there a replacement? I cant find any other jeans that fit me. Anyone reading this that knows of a brand that is the same style and fit as Stylus let me know. I am desperate!!!...
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63 comments
Same here. Why did they disappear not to be found anywhere?
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Review
Reason of review
discontinued
Preferred solution
Let the company propose a solution
I always bought the cabin creek wrinkle free stain release shirts with long sleeves and button down collars. I can no longer find the line of clothing at JCPenney. Don't know what has happened with this company but you have priced yourself out of the average persons...
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57 comments
Missing the cabin creek long sleeve, turtlenecks. They were so comfortable and wore well, no pilling.
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Review
I also have bought many of the Cabin Creek wrinkle free stain release oxford button down long and short sleeve woman's blouses. They are made of good quality. I wanted to order a few more of the short sleeve shirts and that's when I found out that Penney's no longer...
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38 comments
Such a shame they are discontinued. They were my favorites!
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Review
J.C. Penny was built on quality products at reasonable prices including Towncraft. In the last few years the store has tried to compete with Macy's and it has been a failure and is continuing to be. People came into Penny's and shopped for reasonably priced items...
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29 comments
That is the truth.
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Review
After purchasing a item on line I find they sent the wrong size, even though the order states the correct item & size....I did not want to spend more shipping charges to send the item back so I took it to the local store and returned it....I paid for the item with...
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34 comments
That is good to know since I just returned a smart watch to them.
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I miss cabin creek they where my staple and now I need new and can't find them . If anyone out there knows a store that carries them please post it Thank you Julie