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Jcpenney - Online order

I order some items from JCPenney's online. I paid for 2 day shipping. I needed these items for a wedding I kept calling to follow up with customer service. The young lady was very nice. Parently she didn't know the process at all. To make a long story short. I did not receive my items at all. Dad was just finally show up a week late I would never order again from JCPenney's very unhappy Sad
#1400072
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TWICE I CALLED TO MAKE A HOME APPOINTMENT TO HAVE SOMEONE LOOK AT 2 WINDOWS THAT NEED WINDOW TREATMENTS AND TWICE NO ONE SHOWED UP. WHEN I CALLED AFTER THE FIRST TIME THEY ASSURED ME THAT SOMEONE WOULD SHOW UP THE FOLLOWING WEEK. THAT NEVER HAPPENED. ALSO WHEN YOU CALL...
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#1399332
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first of all that jcpenney is very crowded. the shoe dept. is ridiculous. as is all the other dept. other than fine jewelry. so seeing that I was in a line that would surely keep me there an hour easily I went over to the empty dept, fine jewelry to make my purchase to...
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I didn't like
  • Uncourteous
#1396066
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Jcpenney - Perfect fit Stylus Jeans

I am very disappointed that JC Penney doesn’t carry the Stylus brand any more. They are my favorite jeans ever!
#1395173
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I received an incomplete order. I called customer service. Spent 14 minutes with someone with an extremely heavy accent and a very difficult time understanding her. She did not listen to my questions and continually interrupted me. She even suggested that I look again...
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#1391899
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I ordered matching pajamas for my two sons to be picked up at a store about 30 mins from where I live. My 4 year old's came no problem. I ordered my 16 mo old son's pajamas on Oct. 3rd and by today (the 27th) had not received a notice that they had arrived at the...
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2.3
#1389906
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Search several months for curtains, have always thought JCP had nice selection. Finally pick curtains displayed only to find out no longer carrying. Start over, select new curtain and 10/5/18, able to purchase drapes in store, new rods, but my luck ended with sheers...
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1.0
#1388691
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I shop in the Pennys store at Bellis Fair mall often. I have asked the Asia women who works in the Jewelry Dept several times to check me out and she refuses. She always says she is busy scanning jewelry in. She has no customers and there has even been another employee...
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#1386989
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CAMS is the management company responsible for my community. Since late September I have been trying to reach CAMS management to discuss issues dealing with emergency management, as they don't have an emergency management plan in place (and we had Hurricane Florence...
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#1386678
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Jcpenney - Don’t buy a mattress you won’t get it!!!!

Waited 7 weeks for my mattress. I called several times and not one person called back! Cooperate Joshua I never got a call back and could never get him back on the phone..Beatrice tana and several others. Well I cancelled and you guys really suck
1.0
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#1379847
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