
JCPenney
JCPenney Reviews
Order given wrong address
What happened to Cabin Creek pants?!?!
WHAT NO MORE SAINT JOHNS BAY JEANS??
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Refund Online
Company fixed the issue and I have been provided with full refund. I submitted a BBB complaint and it worked. I suggest leaving a phone number if you file one, it's faster.
I'm very pleased to say I received a phone call from a representative from the JCP corporate office. Ross was very apologetic and informed me my order should've been shipped via UPS. He offered to ship UPS or a full refund, I accepted a full refund.
User's recommendation: Don't buy from this business, it's a circus trying to get a refund back for their mistake.
It's was bad my experience what can I said not good at all
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy shipping address is wrong.
Preferred solution: Deliver product or service ordered
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Verified ReviewerBecause of website freezing i didnt get to place my order in time
Preferred solution: Price reduction
User's recommendation: DONT TRY TO PLACE AN ORDER WITHIN THE LAST 30MINS OF SALE BECAUSE THEYRE WEBSITE SUCKS!!

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Verified Reviewer |
I totally agree. My mom can’t find any pants. I don’t know what she is going to do— walk around in pajamas?
I am disappointed also about the discontinuation of cabin creek jeans. Haven’t found any satisfactory jeans since
Try IZOD or LL Bean jeans - both are fantastic. However, IZOD is my current favorite!
JCP at Apple Bassam Mall in Virginia is great. I came to see the service of two ladies' working there ( Teresa and --) who both went above and beyond their regular duty.
They spent the time to assist me in fixing issues related to two Jackets purchased.
I offered them money and they refused and said this is their duty. They were really great.
She said it alllll!!!!!
Yes I agree I have been looking also . Have wore them for years. Love the corduroys wish they would sell them again.
Absolutely agree! If JC Penney would have kept some things like this instead of trying to be so hip maybe they wouldn't be in bankruptcy.
I used to buy all my clothes at JC Penney and now I never shop there any more. I can't be the only one.
Same here. I haven't been in JCPenney in well over a year. There is just nothing there for me either any more.
wtf
I agree, I don't shop there either!