JCPenney Reviews
460K
CLAIMED LOSSES
2.1K
TOTAL REVIEWS
390K
PAGE VIEWS
14
ISSUES RESOLVED
JCPenney Reviews
New Reviewer
I am beyond devastated that JCPenney has discontinued their line of Cabin Creek pants! I have been wearing their twill and corduroy pants for 25-30 years, and am absolutely beside myself wondering what I will do now for pants. They fit well, are extremely...
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409 comments
Tannor Our
#2058051
I have 5 pairs of Cabin Creek pants for sale in 14P. They were my Mom's and she only wore them a few times and are in excellent condition.
They are all corduroy with elastic waists.
They are listed on E-Bay or maybe you can respond here if you are interested. Thank you.
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ID
Location
Lima, New York
Product
Jcpenney Account
New Reviewer
Resolved: Troy's jcp credit card
Update by user Sep 24, 2021
Company fixed the issue and I have been provided with full refund.
Update by user Sep 24, 2021
I'm a *** addict and bill scams. I have aids and want to give it to everyone.
Original review posted by user Sep 24, 2021
Troy Morgan had a jcp credit card in my name. He has to pay for it not me. He also made me pay for his apartment so he could keep doing *** and spreading aids. He is a *** crackwhore. User's recommendation: Fake hispanic.
Resolved
ID
Location
Citrus Heights, California
Pros
- Ugly aids clothes are me
Cons
- I am convicted felon
Loss
$1
Preferred solution
Let the company propose a solution
New Reviewer
Says my order is in process. I paid $29 for expedited shipping showing delivery date of 9/23/21
Paid $29 for expedited shipping which was to arrive 9/23/21. I needed this for a birthday. The original order was for 2 Levi girls denim jackets. I received boys jackets Where is my package?
ID
Loss
$29
Preferred solution
Deliver product or service ordered
New Reviewer
Need my rewards number
I dont understand. There were problems with one blouse being on back order. I havent received the others.
ID
Location
Minneapolis, Minnesota
Preferred solution
My merchandise I ordered.
New Reviewer
Been waiting over a month for my card
1. Takes TOO LONG to speak to a human!!! 2. When asked to verify my address, they asked me for my address. I want you guys to tell me what address you have and I will verify it. Why do I need to tell you my address, I know it , it's your job to verify/ confirm it. 3. Why didn't the person doing the application for the credit card verify everything. This would have eliminated all this and I would of had my card already!!!Do it right to h
ID
Location
Albuquerque, New Mexico
Preferred solution
NOTHING!!! you can't help me out. TOO MANY hurdles to jump in order to speak to a human
My order got cancelled
JCPenneys cancelled my order for comforter at the same price and did not offer me a raincheck or coupon.
ID
Location
Franklin Park, Illinois
New Reviewer
Wrong size
Want to return a pair of womans nikes back n get my rite shoe size need to know if they have a size 9
ID
Pros
- Helpful
Preferred solution
Deliver product or service ordered
New Reviewer
Returning questions
Had to call back with shipping r order number I need a bigger shoe size need to if they have my size in stock
ID
Pros
- Nice selection of clothes
New Reviewer
Sizing on a mail order
I wanted to talk to someone regarding waist size on men's pants. Cant reach any number. Why do you have phones if no one ever answers?
User's recommendation: Mens.
ID
Location
Concord, California
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To change my credit my credit card information
This system sucks all I needed to do was change 3 numbers on my account and I was on the phone fir 10 minutes with virtual assistant and she kept sending me change my address. I called and spoke to an actual person and it still took 10 minutes to change 3 numbers on my account. I think the whole process was a waste of time.
ID
Location
Eastlake, Ohio
New Reviewer
Missing package
Your Item(s) have shipped #2021-23**-**25-3219 My package was returned And i dont understand. The others made it and this One says wrong address. I need that package ASAP I travel yo Otros and those clothes need to go with monease help asap
ID
Location
Aurora, Colorado
New Reviewer
I’m waiting to talk to someone
Cant place my order I qualified for credit but wont let me put in my order! Need to get my new card number I was just approved from you all so I wanted to place order but wont take the temporary card number u sent me.
ID
Location
El Paso, Texas
Pros
- I like their clothes
Preferred solution
I’m trying to purchase on line
Never got my 4 shirts
Ordered 4 white dress shirts on August 13th on the 15th I got a tracking number ! Still never got my 4 shirts! How do you print a label and pack them, but they never made it to UPS. I'm so mad! Long time family who buys from JC Penny's but in this: day and age I can get them from Kohl's.
1 comment
ID
Location
Toms River, New Jersey
New Reviewer
Warranty
It was horrible. Got transferred over and over, because the person didnt take the time to know what I needed
ID
Location
Miami, Florida
Loss
$1300
Preferred solution
Warranty
New Reviewer
Warranty on a ring
I have launched a return of a ring to the place JC Penny uses for warranty . A stone fell out . Company is denying the claim.
ID
Location
Altha, Florida
New Reviewer
Order won't submit
No complaint yet if I get a hold of somebody/////////.//:..:;;,(.;,,,,,,,,,,,,;;;;;;;;,,?(?;)););6;6;6?6
User's recommendation: I don’t know yet I haven’t talk to customer service.
1 comment
ID
Preferred solution
Taking an order it won’t go through
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I ordered 2 bras from Sears and clearly someone went to the bathroom on them