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Jcpenney - Discontinued Stylus jeans!

They discontinued Stlylus jeans and replaced them with the *** fitting ANA brand that no one wants to buy! Well no thanks, I’m done shopping there!
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#1280028
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Jcpenney - Service is good but not so much the product

Service is good when i go. Everytime i buy jeans there i they end up ripping and only using them for about 2-3 weeks.
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2.7
Details
Customer service
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Albuquerque, New Mexico
#1272582
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This is my first attempt to contact or communicate with someone. I purchase a ladies handbag around January of this year. I love the purse however, after several months, the straps on the purse begin separating from the handle. I would like someone to contact me at the...
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#1272094
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I placed an order online for Bras on May 26, 2018. I wanted the items sent to the store to avoid shipping charges. The site was confusing and I wasnt' able to request store delivery. I called the catalog order number. The guy that answered wasn't able to cancel the...
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Anonymous
CATHERINE VERNOL 401-397-3570

I PURCHASED THE TRIAL SAMPLES OF JEUNE FLEUR EYE AND SKIN. I E-MAILED IMMEDIATELY TELLING YOU NOT TO ENTER ME IN THE AUTO DELIVERY PLAN, BUT YOU DID. I HAVE TWO CHARGES ON MY ...

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3.5
Product
Jcpenney Customer Care
I liked
  • Product
I didn't like
  • Very poor customer service
#1271610
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I strongly advise everyone not buy anything JCPenney with a rebate. They still make you cut off the upc code & mail in the rebate form!! I purchased a couple of items on black Friday & sent in my rebate form worth upc & the actual receipt. I never heard anything from...
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Anonymous
Anonymous

same thing happened to me, i had 2 rebates with 1 reciept. i was payed for 1 rebate but not the 2nd because they claimed i didn't have a receipt.

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#1268578
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I purchased an item from online with a gift card and the remaining balance on my debit card. I did receive the correct item. Unfortunately the item didn't fit. So i decided to stop by the store thinking that it would be an even trade. I just wanted a smaller size. When...
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Anonymous
CD

The way Jcpenney's system is set up, you have to do a full return and then repurchase the item you are getting for the same price originally paid if you ordered the item onlin...

h.kitchener
h.kitchener

You may not have to worry about shopping at JC Penny much anymore. Take a look at their latest financial reports and the abrupt departure of their head honcho.

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Chicago, Illinois
#1264207
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Jcpenney - Don’t shop JCP

The lines are always long at Rockwall Texas JCP the customer service is nonexistent I really can’t stand the store manager he tends to hide when the lines are long instead of helping his employees his attitude affects the whole staff and store I just can’t stand to go into that store anymore. No wonder they are going out of business
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#1259639
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The Liz Claiborne twill crop pants are not crop. I ordered them thinking they were crop pants and when I got them in the mail they came to my ankles and I am 5ft and 6 inches. I am very disappointed, If I just wanted regular pants, I could have bought them in the...
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2.5
#1257870
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Bought a bracelet for Mother’s Day and the Latch was way too hard to get undone. So I went back to the store and they were out they made a call to a different store and they had another one I could replace it with what they sent me to the wrong place I had to call them...
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Anonymous
Loyalpony17

Why on earth would you buy fine jewelry from JCP? They have the worst jewelry in the industry the care plans they sale are a joke next time you want good jewelry go to Costco ...

Anonymous
Taylor

Why would they do something for you in this situation??? Department stores don't pay gas money or mileage for customers because they sent you to the wrong store. Also, the rep...

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2.1
#1255660
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Contact Jcpenney

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
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I WENT INTO JCPENNEY ON THE SATURDAY BEFORE MOTHER'S DAY IN GREECE, NEW YORK AND THE LINES WERE OUT THE DOOR AND ONLY 1 CUSTOMER SERVICE AREA OPEN NEAR THE SHOES AND PURSES. NO OPEN REGISTERS IN THE JUNIORS OR THE CHILDREN'S AREA. WHEN ASKING THE CASHIER WHY THERE WAS...
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Anonymous
Di

Stores also have to follow a payroll budget which is set by corporate. A lot of it has to do with that. I am a HR Supervisor at a Jcpenney store. We have no control over what ...

Anonymous
Rachel

You went a day before a big holiday & expected to not wait in line??? Are you insane?? And why would the cashier even know why they were understaffed?? I'm sure a lot of emplo...

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1.0
Greece, New York
I didn't like
  • Long lines
#1255188
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