Jcpenney - Discontinued Stylus jeans!
They discontinued Stlylus jeans and replaced them with the *** fitting ANA brand that no one wants to buy! Well no thanks, I’m done shopping there!
Jcpenney - Service is good but not so much the product
Service is good when i go. Everytime i buy jeans there i they end up ripping and only using them for about 2-3 weeks.
This is my first attempt to contact or communicate with someone. I purchase a ladies handbag around January of this year. I love the purse however, after several months, the straps on the purse begin separating from the handle. I would like someone to contact me at the...Read more
I placed an order online for Bras on May 26, 2018. I wanted the items sent to the store to avoid shipping charges. The site was confusing and I wasnt' able to request store delivery. I called the catalog order number. The guy that answered wasn't able to cancel the...Read more
I didn't like
- Very poor customer service
I strongly advise everyone not buy anything JCPenney with a rebate. They still make you cut off the upc code & mail in the rebate form!! I purchased a couple of items on black Friday & sent in my rebate form worth upc & the actual receipt. I never heard anything from...Read more
I purchased an item from online with a gift card and the remaining balance on my debit card. I did receive the correct item. Unfortunately the item didn't fit. So i decided to stop by the store thinking that it would be an even trade. I just wanted a smaller size. When...Read more
Jcpenney - Don’t shop JCP
The lines are always long at Rockwall Texas JCP the customer service is nonexistent I really can’t stand the store manager he tends to hide when the lines are long instead of helping his employees his attitude affects the whole staff and store I just can’t stand to go into that store anymore. No wonder they are going out of business
The Liz Claiborne twill crop pants are not crop. I ordered them thinking they were crop pants and when I got them in the mail they came to my ankles and I am 5ft and 6 inches. I am very disappointed, If I just wanted regular pants, I could have bought them in the...Read more
Bought a bracelet for Mother’s Day and the Latch was way too hard to get undone. So I went back to the store and they were out they made a call to a different store and they had another one I could replace it with what they sent me to the wrong place I had to call them...Read more
I WENT INTO JCPENNEY ON THE SATURDAY BEFORE MOTHER'S DAY IN GREECE, NEW YORK AND THE LINES WERE OUT THE DOOR AND ONLY 1 CUSTOMER SERVICE AREA OPEN NEAR THE SHOES AND PURSES. NO OPEN REGISTERS IN THE JUNIORS OR THE CHILDREN'S AREA. WHEN ASKING THE CASHIER WHY THERE WAS...Read more
I didn't like
- Long lines
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