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I am beyond devastated that JCPenney has discontinued their line of Cabin Creek pants! I have been wearing their twill and corduroy pants for 25-30 years, and am absolutely beside myself wondering what I will do now for pants. They fit well, are extremely...
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393 comments
Romello
#1776128

you are the only one I am looking also same size.

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#351820 Review #351820 is a subjective opinion of poster.
Product
Jcpenney Account

Jcpenney review in Philadelphia, Pennsylvania: Complaint

1.8
Details
I was being charged different prices by the salon and I was having the same service done I also had to cancel a couple of appointments and I was told by The Stylist not to do that with the receptionist but to contact her directly I spoke with the store manager to help Rectify it it was not I got into a texting and phone confrontation with the stylist that left me very humiliated and frustrated and ultimately The Stylist told me she does not want to do my hair anymore so now I'm left with finding someone else
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#1724491 Review #1724491 is a subjective opinion of poster.
Service
Mastercuts Haircut
Pros
  • Staff
Cons
  • Unprofessional and disjointed problem solutions
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • local store

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Verified Reviewer

Ordered this 1 ct diamond band on Black Friday after going to the JCPenney store and trying on rings. They didn’t have the color I wanted which was the rose gold one there. I ended up buying a different diamond ring there and ordering this one online. Comes in the mail...
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#1723300 Review #1723300 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Full refund
Tags
  • Ring finger

Jcpenney review in Monterrey, Nuevo Leon: To check on my order

I order online yesterday, but i forgot to mencion de suite at the addres sending.
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#1722086 Review #1722086 is a subjective opinion of poster.

Jcpenney review in Monterrey, Nuevo Leon: To check on my order

I order online yesterday, but i forgot to mencion de suite at the addres sending.
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#1722084 Review #1722084 is a subjective opinion of poster.
Reason of review
Problem with delivery

Jcpenney review in Jackson Heights, New York: Hashina hossain

Application process for JCPenney store
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#1715286 Review #1715286 is a subjective opinion of poster.
Service
Jcpenney Manager

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Jcpenney review in Jackson Heights, New York: Application

I apply but not receive any response yet
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#1708765 Review #1708765 is a subjective opinion of poster.
Service
Jcpenney Manager
Reason of review
Application
Preferred solution
I’m not

2.3
Details
I stopped @ J C PENNY because of the sale to do a little Christmas shopping. Went to the Jewelry Dept to see what was there and I found a ring that I liked and wanted to try it on. I asked the sales man if he could remove the security tag off the ring so that I could...
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#1705380 Review #1705380 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Jcpenney review: Where is my credit card.

5.0
Details
You-all are sending me a card that l never received.
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#1704139 Review #1704139 is a subjective opinion of poster.
Product
Jcpenney Credit Card
Reason of review
I am getting a card.

1.0
Details
I’m 65 years old and live in a large apt complex. I don’t get much thru regular mail. Because we have so much problems with our mail.i first I called customer service and asked if I place a order what delivery service do they use the lady stated ups. I placed a order...
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2 comments
Machele
#1774077

Both UPS and FedEX now use the post office to do the end delivery of many packages from retailers like Amazon or JC Penny. They deliver your package to the post office in your town and then the post office will make the actual delivery.

Most often, you are not told this vital bit of info when you order. The problem, of course is in the unreliability of the post office to actually deliver mail timely and/or reliably. In your case, someone may have stolen the package as it could have been "delivered" to your front door, the complex office or who knows where. Apparently, as is typical the postal carrier would not have actually knocked on your door---that takes effort---and left it somewhere for you to find.

If you paid by debit card, then you are now out the money, but can still file a dispute for non-delivered goods.

If you were smart and used a credit card, file a dispute and you won't have to pay it until this is resolved. By the way, a delivery by the post office at 8:31 pm seems very suspicious and unusual for the post office---or any delivery company unless it is around the Christmas holidays.

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#1702404 Review #1702404 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Cons
  • Employee will argue with a customer
  • Customer service solution to my problem
  • Customer service or quality
Reason of review
Problem with delivery
Loss
$105
Preferred solution
Full refund

Contact Jcpenney Customer Service

Website:
Mailing Address:
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

Jcpenney Products and Services Reviews

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Latest Question

  • Delivery

    Checking on delivery of a box spring and mattress purchase d On Feb 1st Nadine Coy

Jcpenney Questions

3.2
Details
If you want yo save JCPennys you MUST improve service. We cannot find people to help. This is an era of instant gratification. I would prefer to purchase something i need now at a store. If you market yourself as the store of Best Service and perform you win. Good...
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#1698878 Review #1698878 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Reason of review
Access/ activation issues