Horrible,my first and last time ordering from this company,,placed an order on dec 23rd today is still the date Jan 15 and no order received nor any email,the confirmation email was for me to receive my order between Jan 5 thru the 9th ,horrible customer service and...Read more
I will be very happy when JCPenney goes out of business. On 12/31/2017, I ordered JCPenney merchandise in the amount of 127 dollars. JCPenney happily took 127 dollars from my bank account, but never bothered to ship the items that I had ordered. I have yet to receive...Read more
I didn't like
- Customer service and time for delivery or excuses
I have a jc penny master card.....had the card for years....I am a great customer and buy things weekly - pay my card payments on time always. today, January 10, 2018, I was on check out line with a basket full of items. line behind me. put my card in machine to pay...Read more
Jcpenney - HORRIBLE EXPERIENCE!!
IT'S BEEN THREE MONTHS JCPENNEY!!! CAN I PLEASE GET MY FURNITURE OR MY MONEY BACK?? I'M DONE WITH YOUR LIES! WORSE BUYING EXPERIENCE OF MY LIFE!! JUST GO OUT OF BUSINESS SO PEOPLE DONT WASTE THEIR TIME AND MONEY WITH SUCH A ROTTEN RETAIL STORE!
Jcpenney - Jcpenny is the worst place to buy
I will never buy anything from this place
Jcpenney - Disappointed consumer
Placed and order on JCP.com cancelled the order within 5 minutes they still charged my debit card. I have yet to receive a refund it should not take 3 to 5 business days to receive a refund. I will never use JCP.com again
Jcpenney - Rude employee
Two employees names Hanna and Christian were to busy talking and flirting calling each other “honey” and saying racist things like “you’re my favorite Mexican” when I asked for help the gave me a glare and ignored me.
What happened to this store?? It used to be so good! Started to checkout at Warwick Mall Store--1st check out had one worker with a long line of people. Lady at register had 2 boxes from which she pulled out about 20 items for returns---I would be there forever, so...Read more
Received the furniture Wednesday before Xmas. Delivered 7:00pm. Delivery guys great. Of course furniture arrived damaged. Chair arm was separated and bottom covering of sofa torn. Needed the furniture for Xmas so we took it. Pictures taken by self and delivery man who...Read more
I called the JC Penny store at Meyerland, Houston, TX. Nobody answers the phones. I had to call the jewelry department to speak with a person. I finally talked to a woman, I think she was a manager or floor supervisor. I asked her if she had an item. She said, "hold...Read more
Originally they were the JCP brand and Stylus replaced them. Stylus jeans fit me perfect. Is there a replacement? I cant find any other jeans that fit me. Anyone reading this that knows of a brand that is the same style and fit as Stylus let me know. I am desperate!!!...Read more
Today's date - January 6, 2018. Ordered Sofa, Loveseat, swivel recliner lounger, dining room set, 2 queen headboards on November 26, 2017, at the Pleasanton JC Penney Furniture store. Furniture was for our new home and wanted it for Christmas (and New Years).. A...Read more
I didn't like
- No furniture received due to total disconnect of jcp and mxd
I ordered furniture on 10/22 it took 2 months to receive while paying for it. I called & went to the store numerous times & kept receiving conflicting information. Once I was told its delayed, next I was told a piece was missing another time I was told the delivery...Read more
Ordered 7 pc dining set and curio cabinet on November 6, 2017. Received dining set on 11/17; to my surprise 6th chair had no drilling holes, couldn’t assemble. Tabel was damage on the corner. JCP finally sent a tech to explain on 12/2. It was determined chair was...Read more
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