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Over 10 days ago I ordered some clothing items from Penney's and have not received them yet. Unfortunately I did not keep a record of the transactions, and am wondering if Penney's can contact me with their records of the transactions. My e-mail is HANKMULLE@gmail.com....
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#1196103
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Jcp contacted me AFTER they closed my active account about a potential fraud/ breach on my account. Then told me they transferred the balance and would fedex me a new card. I was platinum and new card is basic. I no longer have access to any of my statements and they...
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1.0
#1194064
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Jcpenney - No discount with survey

I filled out the entire survey within 7 days but got no code number for my 10% discount.
2.0
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#1193892
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I bought 2 men's dress shirts for my husband for a cruise, we assumed they fit neck, but the body of the shirt was for a very large man. We got back from the cruise i tried to return them, i did not have receipt, the shirts were still sellable still folded just like i...
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offconsumerpissed
offconsumerpissed

Lol. What? You are upset because you bought the wrong shirts, used them, then upset they wouldn't return them? Grow up.

#1193335
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I bought multiple "rebate eligible" items, specifically these 6 items: Cooks 12 pc. Stainless steel cook set/Cooks Blender/Cooks 12 cup coffee maker/6 pc. Cusinart Knife set/ 10 pc. Farberware Pans/ 8 pc. Pyrex bowls.....for $350+ on 11/24/17 for their Black Friday...
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2.8
#1192338
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During Black Friday I bought a Cooks toaster oven, blender and Coffee Maker; Cusinart 6 pc. Knife set, farberware 10 piece cooking set, pyrex 8pc. bowl storage, and a 12 pc. Cooks Stainless steel cook set- totalling over $400. They each had a rebate promised to me. I...
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2.1
#1192331
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Ordered I mattress and box springs three weeks later still not delivered. I learned Penneys only delivers Monday thu Friday. 8:00 to 5:00 well what do you do when you have to work those hours. After 3 aweful weeks cancelled my order and closed my credit card. The...
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#1192113
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Every answer I got was first, incorrect. I returned 3 items including mens pants, pkg of 6 pr socks and more. When I tried to check on them, they said there was NO return and if I sent through post office (I did) I needed the receipts for sending, which I did not keep....
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I liked
  • I have done business with jcpenney for decades
  • But our time is now up
I didn't like
  • Or even figure out anything
  • Seemed unable to do anything positive about my loss
  • Bad costumer service over the phone
#1189702
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i was excited hadn't bought new furniture in thirty years the prices were ok the sales man assured me dilivery included any assembly that was required all sounded to good to be true until the delivery people got involved and comple chaos took place with no one knowing...
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#1182598
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I called to find out where pants were -- which were not marked as being on backorder at all -- until the first part of my ordered appeared. I was today that I had to wait 7 days to change anything. I told them that I was leaving shortly for 2 months to work in Asia and...
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1.7
#1181610
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