JCPenney

I am beyond devastated that JCPenney has discontinued their line of Cabin Creek pants! I have been wearing their twill and corduroy pants for 25-30 years, and am absolutely beside myself wondering what I will do now for pants.

They fit well, are extremely comfortable, and looked professional at work (teaching) and casual enough for weekends and around the house. I seriously have no idea what I will order now, and am angry enough to cancel my Penney's charge account. I cannot be the only woman who feels this way, since I believe they were a popular item. I realize that most companies are trying to appeal to younger shoppers, but you are making a BIG MISTAKE ...

there are a lot of us baby boomers around with money to spend on products we like!! In case you have been living under a rock, by the way, there are more of us boomers than any younger mini generation, so why would you want to lose all of us as customers? I have been a loyal Penney's shopper since I was a teen myself, but I am extremely disappointed that my absolute favorite product has been discontinued.

I have already spent hours online trying desperately to find corduroy pants that are similar to Cabin Creek, and have had no luck yet. I would gladly do a free commercial for JCPenney, jumping for joy at the return of Cabin Creek pants!!

I went in for family photos on October 26, 2025, and noticed there were too many pictures I was unhappy with. I was given an opportunity to do a reshoot and went on November 2, 2025.

I was happy with the photos until I noticed there was a splotch in the background and was told it was a camera issue by the studio. I was told they would be re-edited and the photos would be uploaded again; however, I had ordered some metal prints from Shutterfly that had the splotch in the background. I was told to bring the prints in, a picture was taken, and an email was sent to the editing department, and all would be taken care of. That never happened.

I've called, been disconnected, and promised money back for my metal prints, but only 30%, which is less than the prints cost, and not to mention the $250.00 spent for the portraits. I keep calling customer service, and they keep telling me the same thing: that the pictures will be re-uploaded without the splotch, and the last time they were uploaded, on December 18, 2025, the splotch is still there. I've called the studio again and was told, 'This will be taken care of once and for all.' That was December 22, 2025; it's now January 5, 2026, and still no resolve nor any refund. I've called corporate and was told JC Penney portraits are their own entity.

I just want what I paid for or my money back. I don't understand, with technology, why they are not able to remove the splotch and replace or refund me for the cost of the metal prints?