JCPenney Reviews

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New Reviewer
I am beyond devastated that JCPenney has discontinued their line of Cabin Creek pants! I have been wearing their twill and corduroy pants for 25-30 years, and am absolutely beside myself wondering what I will do now for pants. They fit well, are extremely...
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409 comments
#2058051

I have 5 pairs of Cabin Creek pants for sale in 14P. They were my Mom's and she only wore them a few times and are in excellent condition.

They are all corduroy with elastic waists.

They are listed on E-Bay or maybe you can respond here if you are interested. Thank you.

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ID
#351820 Review #351820 is a subjective opinion of poster.
Location
Lima, New York
Product
Jcpenney Account
New Reviewer

Resolved: Troy's jcp credit card

Update by user Sep 24, 2021

Company fixed the issue and I have been provided with full refund.

Update by user Sep 24, 2021

I'm a *** addict and bill scams. I have aids and want to give it to everyone.

Original review posted by user Sep 24, 2021
Troy Morgan had a jcp credit card in my name. He has to pay for it not me. He also made me pay for his apartment so he could keep doing *** and spreading aids. He is a *** crackwhore.

User's recommendation: Fake hispanic.

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Resolved
ID
#2901476 Review #2901476 is a subjective opinion of poster.
Location
Citrus Heights, California
Pros
  • Ugly aids clothes are me
Cons
  • I am convicted felon
Loss
$1
Preferred solution
Let the company propose a solution
New Reviewer

Says my order is in process. I paid $29 for expedited shipping showing delivery date of 9/23/21

Paid $29 for expedited shipping which was to arrive 9/23/21. I needed this for a birthday. The original order was for 2 Levi girls denim jackets. I received boys jackets Where is my package?
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ID
#2899608 Review #2899608 is a subjective opinion of poster.
Loss
$29
Preferred solution
Deliver product or service ordered
New Reviewer

Need my rewards number

I dont understand. There were problems with one blouse being on back order. I havent received the others.
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ID
#2876407 Review #2876407 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Preferred solution
My merchandise I ordered.
New Reviewer

Been waiting over a month for my card

1. Takes TOO LONG to speak to a human!!! 2. When asked to verify my address, they asked me for my address. I want you guys to tell me what address you have and I will verify it. Why do I need to tell you my address, I know it , it's your job to verify/ confirm it. 3. Why didn't the person doing the application for the credit card verify everything. This would have eliminated all this and I would of had my card already!!!Do it right to h
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ID
#2872941 Review #2872941 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Preferred solution
NOTHING!!! you can't help me out. TOO MANY hurdles to jump in order to speak to a human

My order got cancelled

JCPenneys cancelled my order for comforter at the same price and did not offer me a raincheck or coupon.
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ID
#2870601 Review #2870601 is a subjective opinion of poster.
Location
Franklin Park, Illinois
New Reviewer

Wrong size

Want to return a pair of womans nikes back n get my rite shoe size need to know if they have a size 9
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ID
#2862171 Review #2862171 is a subjective opinion of poster.
Pros
  • Helpful
Preferred solution
Deliver product or service ordered
New Reviewer

Returning questions

Had to call back with shipping r order number I need a bigger shoe size need to if they have my size in stock
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ID
#2862150 Review #2862150 is a subjective opinion of poster.
Pros
  • Nice selection of clothes
New Reviewer

Sizing on a mail order

I wanted to talk to someone regarding waist size on men's pants. Cant reach any number. Why do you have phones if no one ever answers?

User's recommendation: Mens.

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ID
#2859117 Review #2859117 is a subjective opinion of poster.
Location
Concord, California

To change my credit my credit card information

This system sucks all I needed to do was change 3 numbers on my account and I was on the phone fir 10 minutes with virtual assistant and she kept sending me change my address. I called and spoke to an actual person and it still took 10 minutes to change 3 numbers on my account. I think the whole process was a waste of time.
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ID
#2858566 Review #2858566 is a subjective opinion of poster.
Location
Eastlake, Ohio
New Reviewer

Missing package

Your Item(s) have shipped #2021-23**-**25-3219 My package was returned And i dont understand. The others made it and this One says wrong address. I need that package ASAP I travel yo Otros and those clothes need to go with monease help asap
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ID
#2851815 Review #2851815 is a subjective opinion of poster.
Location
Aurora, Colorado
New Reviewer

I’m waiting to talk to someone

Cant place my order I qualified for credit but wont let me put in my order! Need to get my new card number I was just approved from you all so I wanted to place order but wont take the temporary card number u sent me.
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ID
#2849727 Review #2849727 is a subjective opinion of poster.
Location
El Paso, Texas
Pros
  • I like their clothes
Preferred solution
I’m trying to purchase on line

Never got my 4 shirts

Ordered 4 white dress shirts on August 13th on the 15th I got a tracking number ! Still never got my 4 shirts! How do you print a label and pack them, but they never made it to UPS. I'm so mad! Long time family who buys from JC Penny's but in this: day and age I can get them from Kohl's.
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1 comment
#2058004

I ordered 2 bras from Sears and clearly someone went to the bathroom on them

ID
#2842421 Review #2842421 is a subjective opinion of poster.
Location
Toms River, New Jersey
New Reviewer

Warranty

It was horrible. Got transferred over and over, because the person didnt take the time to know what I needed
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ID
#2838486 Review #2838486 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$1300
Preferred solution
Warranty
New Reviewer

Warranty on a ring

I have launched a return of a ring to the place JC Penny uses for warranty . A stone fell out . Company is denying the claim.
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ID
#2828321 Review #2828321 is a subjective opinion of poster.
Location
Altha, Florida
New Reviewer

Order won't submit

No complaint yet if I get a hold of somebody/////////.//:..:;;,(.;,,,,,,,,,,,,;;;;;;;;,,?(?;)););6;6;6?6

User's recommendation: I don’t know yet I haven’t talk to customer service.

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1 comment
#2055083

Good luck with that.

ID
#2822559 Review #2822559 is a subjective opinion of poster.
Preferred solution
Taking an order it won’t go through

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