Jcpenney Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
What's your story with this company?
Ask a Question About Jcpenney
Customers don't like
- Customer service
- Rude employees
- Way this situation was handled
Customers like
- Product
- Coupons
- Customer service
filters
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Jcpenney in Austin, Texas - DONT EVER ORDER CUSTOM DRAPES
The process started in 8/2018. As of 1/2019 our order is still not correct. They have incompetent people working for them. I want a refund and can't seem to get someone on the phone who has the authority. Products have been ordered at least 3 times and no one seems to know anything. With the amount of money you spend they should have superior service. 3 Day blinds are waaaay better. THEY ARE THE ABSOLUTE WORSE!!!!!! SAVE YOURSELVES, YOUR MONEY AND YOUR SANITY!!!!!
Jcpenney in Liberal, Kansas - Poor quality
We bought my grandson 8 pair (size 8 husky) because finding his size was difficult and these were the first we found that fit- sadly that was 4 weeks ago and every single pair are ripped in the knee already (and he’s not an overly tough kid) two pair developed holes near the front pocket with no explainable reason! I have never seen such flimsy quality and am highly disappointed in penny’s!
Jcpenney - Cabin Creek jeans
Why does your store show up in a google search? You haven't carried these jeans in years. I really like these jeans and you have disappointed so many women by not selling this great product. I guess you will go the way of Sears stores. See what happens when you don't sell a product that grown want.
Product
Jcpenney - Worst experience
@jcpenney this was hands down the WORST EXPERIENCE I have ever had !!! DO NOT ORDER FROM @jcpenney !!! I purchased a beautiful king bedframe, they came and set it up and it was broken in a few places and they refuse to correct the mistake unless I pay a restocking fee! Not only that the delivery was 3 hours late with no one to contact me to say if they were coming or not, so I sat home all day and night waiting..... I have spoken with several “escalation reps” and nothing has been done, they are condescending and rude ! One woman stated it was going to be taken care of, I waited 5 days and heard nothing. I call back and it was never taken care of , she lied!!! I cannot express enough NOT to purchase furniture from this company !!
Jcpenney - Rebate
My name is suit yoong wong I bought a 1.2 Lt air fryer on thanksgiving sale promotion with a rebate of $20.00.l submitted my rebate via email before 7 days with the valid access code :2940 510 6981 112318 0736 2 Rebate Form no: 112318294005106981310N Uptodate of writing I have yet receive my rebate. Your kind assistance to the above issue is much appreciated. Looking forward to your early reply .Thank you
Product
I placed my order with JC Pennies for photographs of my children for the holidays on Dec. 12, 2018 - and I have yet to receive them-Today is January 9th. I have called JC Pennies Portraits in Rego Park 3 times inquiring as to when I will receive my photographs- First...
Read more
My wife and I went to the JC Penney store yesterday in Danville VA to pick up an order she had placed. After getting the package, we were planning on doing some more shopping. We were on the upper floor of the store. I was looking at an expensive "Jewely Armoire"...
Read more
JC Penney Corporate
If its the cabinet I'm thinking of, it costs about $350.
I’ve been a loyal JCP customer for many years. I don’t use credit cards. I have an excellent credit score. Obtained JCP Credit Card last year for rewards mainly. I was upgraded to the Gold card I’m guessing because of what I spent and I pay the bill. Today, I receive a...
Read more
Anonymous
So this is your response JC Penney Corporate? No wonder JC Penney is in trouble! My credit score is not the issue. I have a good credit score. Synchrony Bank and JC Penney man...
JC Penney Corporate
The government handles your credit score on these issue. Instead of shutting down your card, we should shut down the government. Wait...
Jcpenney in Myrtle Beach, South Carolina - Terrible
Bought a new seasonal item went to exchange without receipt was told lowest price in 45 days so it was 26.00 18.00 on sale no receipt 5.00 so you tell me a cotton basketball champion pants was 5.00 in last 45 days and a tfal deep granite skilet is 60.00 on shelf was 18.00 sometime in last 45 days ok right si i found receipt and it cleared my bank they get to hold my money for 5 days in theirs earining interest that is stealing
Similar to Jcpenney
I am having trouble getting my rebate gift cards where I bought stuff from Jcp. Did my Black Friday shopping there. Sent in for 2 $14 ones and 1 $15 one. Never got an email or anything for tracking from them. Today I got a $10 gift card in the mail, I never sent for a...
Read more
Select Reason
You should get them by the 31st of January.