I just spent an hour waiting for a shopping cart at the Redlands JCP.As a handicapped person it's a necessity, not a luxury.
I tried shopping and pre-selecting my purchases, which would have totaled around $300 before tax. I asked for a manager, and all she could say was they have a shortage of carts. I was exhausted from walking and waiting for a cart by that point, and the line was over 20 customers long. Needless to say, I am sitting in the parking lot waiting for my pain medication to work so I can go spend my hard-saved Christmas gift money at a store that actually WANTS my business and ACTS like it.
P.S. Three trips to the fitting rooms there was no attendant nor even a rack available for unwanted items. The worst part though was not even a *** chair to sit on to put my shoes back on. Shame on you JCP.
Kmart has surpassed you in customer service.I never thought I'd see the day.
More Review Details
|Layout of Store|
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Diversity of Products or Services|
- Reason of review:
- Poor customer service
- Product or service
- Review category
- Supermarkets and Malls
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "When shopping with my family last weekend my father picked up a pair of pants at JC Penney there were 2 prices on the price tag. The sticker said $30..."
- "I purchased kitchen and dining room floor tile from Lowes and contracted with them for the installation.The tile was laid the wrong way and the tile was laid unevenly. ..."
- "Terrible place to purchase from. We bought a 60 inch plasma television ($1350) and on the receipt that we sign when we paid with our credit card they have a..."
- "After being pleased with six months of Urthbox subscribership, I noticed that the subscription had unexpected renewed itself. I was not too concerned, and asked customer service to please cancel..."
- "I went to Aspen Dental to get dental services, I asked to have my tooth extracted one of the Dentist said I needed to have a Root Canal. I said..."
- "This is how the sweater I ordered arrived. It was defective to start and the plastic string that gives it the wavy look at the hem was completely coming out...."
- "I was asked if I wanted cash back by the cashier and I said oh yes .. But she never mentioned there was a fee?so I had already pressed ok..."
- "TUCSON AZ ALAMO AT AIRPORT Extremely rude and racist towards my mother, laughed at serious questions and looked at my family in disgust. Said her name was Janna or..."
- "I am so hurt. I had an emergency and had to relocate me and my children and applied for a loan and was approved even though I was uncomfortable with..."