San Jose, California
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I have ordered the Home Expressions 2-Pack Grommet-Top Curtain Panel, Item #731-1569D - product: Norris 2pk 118x84. color: Linen

1st order on 10/02/2016 with order number: 2016-2765-8032-6258, received the wrong size 76X84, chat with JCP online (Jade) and she reordered again with the correct size 118X84, did confirm twice that I want the size 118X84, not 76X84

2nd order on10/08/2016 with order number: 2016-2825-8044-4406, again received the wrong size 76X84

The order on line was shipped to the JCPenney store and I did have to drive there 2 times and did not get what I ordered.

I don't know they don't have the correct size or they are so *** to miss it twice!

I thought I get the right price on sale and expected to get them last week but now I have nothing.

I also missed the sale from Macy’s since I thought I got this covered…

Review about: Jcpenney Shipping Service.

Reason of review: Order processing issue.

Preferred solution: Deliver product or service ordered.

I didn't like: Dealing with the website.

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Anonymous
San Jose, California, United States #1240473

Contact @askjcp and get the problem resolved.

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