Jcpenney - Receive the wrong size for both orders
I have ordered the Home Expressions 2-Pack Grommet-Top Curtain Panel, Item #731-1569D - product: Norris 2pk 118x84. color: Linen
1st order on 10/02/2016 with order number: 2016-2765-8032-6258, received the wrong size 76X84, chat with JCP online (Jade) and she reordered again with the correct size 118X84, did confirm twice that I want the size 118X84, not 76X84
2nd order on10/08/2016 with order number: 2016-2825-8044-4406, again received the wrong size 76X84
The order on line was shipped to the JCPenney store and I did have to drive there 2 times and did not get what I ordered.
I don't know they don't have the correct size or they are so *** to miss it twice!
I thought I get the right price on sale and expected to get them last week but now I have nothing.
I also missed the sale from Macy’s since I thought I got this covered…
Review about: Jcpenney Shipping Service.
Reason of review: Order processing issue.
Preferred solution: Deliver product or service ordered.
I didn't like: Dealing with the website.