Jcpenney - Receive the wrong size for both orders

59 of 1050 Jcpenney reviews

I have ordered the Home Expressions 2-Pack Grommet-Top Curtain Panel, Item #731-1569D - product: Norris 2pk 118x84. color: Linen

1st order on 10/02/2016 with order number: 2016-2765-8032-6258, received the wrong size 76X84, chat with JCP online (Jade) and she reordered again with the correct size 118X84, did confirm twice that I want the size 118X84, not 76X84

2nd order on10/08/2016 with order number: 2016-2825-8044-4406, again received the wrong size 76X84

The order on line was shipped to the JCPenney store and I did have to drive there 2 times and did not get what I ordered.

I don't know they don't have the correct size or they are so *** to miss it twice!

I thought I get the right price on sale and expected to get them last week but now I have nothing.

I also missed the sale from Macy’s since I thought I got this covered…

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  • What I liked
      No items
  • What I disliked
    • Dealing with the website

Reason of review:
Order processing issue
Preferred solution:
Deliver product or service ordered
Product or service
Item 7311569D Product Norris 2Pk 118 X 84 Color Linen
Review category
Supermarkets and Malls
review #936972 by

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