JCPenney Questions and Answers
How do I get my account number.
My name is Ora bollin my email is obollin58@***.com I have a account with jcp I would like to try and pay on my account but I don’t have my account number could you send it to me
- by phone at (800) 322-1189 (toll-free number within the United States);
- by email at support@jcp.com;
- via the company's social networks.
my online order was either stolen off my front porch or delivered to another address,whats the policy on this?my online order was either stolen off my porch or delivered to another address. whats the store policy on this? will my items be resent out to me again?
USPS may deliver the package in your mailbox if it fits, or put it by your door. You may check the package delivery status on the Track My Orders page at jcpenney.com.
Unfortunately, JCPenney does not provide any information about what to do if the package is stolen. Please contact the JCPenney customer care team by phone at (800) 322-1189 (toll-free number).
How does jcp process a return in store when item was purchased using PayPal credit.
I had to return an item at store. This order was paid for online using PayPal credit.
The staff in store kept asking me for the card There is no card for PayPal credit and they kept telling me I used PayPal to hide my information . They had no idea how to process the return.
I should have been issued a check or a store credit. Again there is no card when you pay online using PayPal credit line
Delivery.
Checking on delivery of a box spring and mattress purchase d On Feb 1st Nadine Coy
According to the Better Business Bureau, JCPenny has the BBB rating of F. The reason for the rating is a failure to respond to 69 complaints filed against business. And 117 complaints were not resolved.
Legitimacy.
How is our services? Is thier any inconveniences contact # below now ....@1:585-228-****
If you cannot find your order or come across any problems with your order, please try to reach out to JCPenny Customer Service by phone at 1-80*-322-1189 or by email at support@jcp.com.
How can I pay the 37.35 US on my JC Penney card when the company will not take my Canadian Visa card or debit card . I was told my the clerk in the store I could pay on line .
Canadians be wary of clerks info that have not be trained to deal with this situation . Called the custom help line but can do nothing for me . I want to pay my bill but they are making it impossible . Will my credit be affected by this !
For 37.35 !
Their error but I am left in limbo ! Not good enough .Go to Florida yearly but will never shop there again .
Where is my package???Compré dos artículos en JCP y sólo recibí uno Según la foto de entrega lo recibí, pero esa no es mi residencia
whereis my order for recliner chair.
i ordered a recliner chair nov 27, pennys stated it would be here dec 1, they have not e mailed me or text when it will arrrive. waited all day.
no news of any kind. please send me a text when it will arrive.
SCRA.
Can I get my intrest rate lowered and also get a refund for charged intrest rate through SCRA? Im a reservist activated with proof of orders.
Replacement cups.
I just bought the Cooks personal blender but it only had one large cup, how can I get another one or two?