State: Pennsylvania Product: Jcpenney Shipping Service Clear all filters (2 of 115 reviews match)
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Search several months for curtains, have always thought JCP had nice selection. Finally pick curtains displayed only to find out no longer carrying. Start over, select new curtain and 10/5/18, able to purchase drapes in store, new rods, but my luck ended with sheers...
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Review
#1388691 Review #1388691 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Reason of review
Poor customer service
I bought several pieces of gold jewelry, online, via J.C. Penney. They sent me a receipt stating the s&h would be $22.93. I waited for weeks for the order, and finally checked the tracking page where I discovered that Penney's allowed each of the different...
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1 comment
Anonymous
#88158

I had a similar experience with extended wait time and excessive, unmentioned shipping fees on a few gifts I ordered. Definitely not the best online experience! :(

Review
#121682 Review #121682 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Loss
$400

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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