(3 of 53 reviews match)
They tried to tell me that I was two months behind with my credit card.They just increased my limit. I called and they told me it was nothing they can do. I just had death in the family and they still didn’t care. I will never shop there again!!! I was not late at all....
Reason of review
Problems with payment
Jcpenney in Nescopeck, Pennsylvania - Loyal JCP Credit Card Holder Account closed
Received a letter today that my account was closed due to inactivity and recent delinquent accounts. Having some issues with payments currently being late due to some recent personal events but these payments are being made. I had my JCP card for over 5 years and never been late, never asked for an increase. Account paid in full since last used in December 2012. No activity because I did not want to take on new debt at this time. Trying to do the right thing. Great way to treat loyal paying on time customers. JCP has lost me ad I definitely will be spreading the word to shop else where.
Jcpenney in Bala Cynwyd, Pennsylvania - Wrote to JCP; they responded as though they hadn't even read it
I am not at all pleased with all the changes in JCP, and I emailed them and told them so. I got back a generic, stock rebuttal which praised all their changes, and ended with "We hope you are as excited as we are about the changes" and clearly I WASN'T excited. I wonder if they even bothered to read it. I have had a credit card account at JCP for over 38 years and have spent mega-bucks there, but I'm about to end my shopping with them. If that's the best they can address my concerns, I want no part of them.
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