Update by user Feb 18
It is now Feb. 18, 2019 and I still haven't heard from JC Penney about the $20 rebate.
Original review posted by user Jan 18
I purchased an air fryer at JCPenney store on 7-28-18. I submitted a rebate form (I was given at the store) and copies of required receipts, etc., on 7-31-18 and never received a rebate.
I called the store on 11-21-18 to inquire and was told that a different company provided the rebates and to wait until 12-31-18 to see if the rebate arrived, which it did not. I am today (1-18-19) mailing another copy of all the required receipts and form in hopes that I would receive the promised rebate.
I went online to find information and couldn't find anything at jcpenneyrebates, not even a form, it was so confusing.
So far, my experience with rebates from JC Penny store is horrible.
I will not recommend this store to anyone, especially if they purchase something that says a rebate is offered as they will not receive the rebate. Very, very poor service.
Product or Service Mentioned: Jcpenney Rebate.
Reason of review: rebate not received.
Monetary Loss: $20.
Preferred solution: I'd like to receive the promised $20 rebate..