State: New York City: New York Product: Jcpenney Manager Clear all filters (1 of 78 reviews match)
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JCPenney

On March 10, 2015 I ordered Hunter Douglas Shades. Today I had these so called Shades installed and was beside myself as they are paper thin, they don't stay in place as they keep sliding up. According to warranty these shades are Symmetry Cellular Shade Collection and not Hunter Douglas Shades. I will never shop at JCP again and will be closing out my credit account and will tell everyone of my experience and hopefully they will not shop at JCP. I contacted JCP to voice my concern and district manager was to call me before end of the day, as expected no follow up call.
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Review
#619583 Review #619583 is a subjective opinion of poster.
Service
Jcpenney Manager
Cons
  • Incorrect information
Reason of review
Bad quality
Loss
$403
Preferred solution
Full refund

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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