(4 of 78 reviews match)
I used to work for Penny's in Massapequa store 1192 , the reason I left because no one could have a normal communication with this manager Tony , I think everyone is so afraid to complain about her because she tries to intimidate all her associates they all afraid to...
On March 10, 2015 I ordered Hunter Douglas Shades. Today I had these so called Shades installed and was beside myself as they are paper thin, they don't stay in place as they keep sliding up. According to warranty these shades are Symmetry Cellular Shade Collection and not Hunter Douglas Shades. I will never shop at JCP again and will be closing out my credit account and will tell everyone of my experience and hopefully they will not shop at JCP. I contacted JCP to voice my concern and district manager was to call me before end of the day, as expected no follow up call.
- Incorrect information
Reason of review
Jcpenney Manager Review
I has been theor customer for so many years i really love everything but honestly their cashiers and managers at jcp in Manhattan new york. Are not as pleasant as they should be. I dont think i will come back there anymore. Just for a simple question they were more than rude and nasty
Reason of review
Poor customer service
Jcpenney in Brooklyn, New York - POOR, RACIST, RUDE CUSTOMER SERVICE
Went to jcpenny to pick up a gift card from a Manager after a horrible dressing room visit. The original Manager left, so another female/East Indian Manager offered assistance. She was rude, racist and after making me wait 55 minutes for the card (as I saw her walking back & forth doing other things), I gave her my business card and she refused to call me by my name. She finally gave me the card and told me to wait in a very long line to redeem it. I had to ask for another check-out area. I am a Black female business owner and I couldn't believe the treatment, particularly since I was there do to an earlier incident of poor customer service!
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