State: New York City: Brooklyn Product: Jcpenney Manager Clear all filters (1 of 78 reviews match)

Jcpenney in Brooklyn, New York - POOR, RACIST, RUDE CUSTOMER SERVICE

Went to jcpenny to pick up a gift card from a Manager after a horrible dressing room visit. The original Manager left, so another female/East Indian Manager offered assistance. She was rude, racist and after making me wait 55 minutes for the card (as I saw her walking back & forth doing other things), I gave her my business card and she refused to call me by my name. She finally gave me the card and told me to wait in a very long line to redeem it. I had to ask for another check-out area. I am a Black female business owner and I couldn't believe the treatment, particularly since I was there do to an earlier incident of poor customer service!
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Yes jc pennyin UT is bad too.

#426669 Review #426669 is a subjective opinion of poster.
Jcpenney Manager

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Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
(800) 322-1189
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