State: New Jersey City: Paramus Product: Jcpenney Shipping Service Clear all filters (1 of 115 reviews match)
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Product:
3.4
Details
I placed an online order, picked it up at JC Penny (Garden State Plaza, NJ), and realized when I got home that one item was missing (3 items were in the bag - one was missing).I called the 800 number right away, they said they would look into it. I called the 800...
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2 comments
Anonymous
#1387807

This is why at my store when I go and get a customer's order for them I request that they open the package and make sure all of their items are there.

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Review
#1117294 Review #1117294 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Pros
  • Refund was made for missing item
  • Corporate
Cons
  • Order fulfillment
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Full refund

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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