(3 of 31 reviews match)
Jcpenney Coupon Review from Jersey City, New Jersey
Long wait! They let customers use the same coupon for half hour! I was in line for over 20 minutes, while this lady ABUSED the $10 off $25 coupon!!!! The coupon clearly states it is to be used ONE time per customer, per transaction. This policy isn't being upheld. I got so mad that I left, because the associate ringing the customer up allowed the customer to break her transaction up about 6 or 7 times. Not fair! I only had one shirt on my hand. If people want to use that coupon more than once, that they should have to get back in like like everybody else!
Reason of review
Not as described/ advertised
Jcpenney - Coupon Review from Toms River, New Jersey
The supervisor at jcpennys at the toms river ocean county mall NJ, name--Jess with braces,night shift. On 7/7/14. I had a legitatmate question about a coupon. She gave me such an attitude right off the bat. Very offensive and *** That is not how you treat people . Extremely rude, and apparently did not know how, or have the authority to help me with a coupon that did not specify male or women's intimate apparel. I had to call the call center to straighten things out. Luckily Robert was able to help me and was extremely nice and clarified, and understand my concern about sexism intimate apparel.
Update by user May 19, 2011
the horrible customer service reps i spoke to are as follows
Tamika, Sheila, Dawson, Kristen, Kim (hung up on me),Amber 6148, Annette, Sue
Original review posted by user May 19, 2011I placed an order on 3/23/11 and all items stated in stock and it was ship to store, 2 wks later still no call and no order, I...
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