State: New Hampshire City: Lebanon Product: Jcpenney Shipping Service Clear all filters (1 of 115 reviews match)
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Ordered a sectional from JC Penny Had To be shipped by their "white Glove Delivery service Their highest level of customer satisfaction" once the truck got to my house the truck I paid $300.00 to deliver my furniture. The driver took one look at the stairs to my apt....
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2 comments
Anonymous
#695631

Actually, if they never delivered it, you SHOULD have gotten ALL your money back. Did you go to the store and ask to speak with the store manager and explain the situation?

And to the anon below, she didn't 'change her mind'. The delivery people decided it wouldn't fit and left... WITH IT ON THE TRUCK! It scares me anymore when someone asks me for a furniture quote.

Seriously, call and ask the store closest to you. They should be able to help (they did in my case, anyway)

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Review
#431111 Review #431111 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Loss
$300

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
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