State: Michigan Product: Jcpenney Account Clear all filters (2 of 53 reviews match)
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Jcpenney in Detroit, Michigan - Terrible and cheap quality mattress

1.0
Details
I purchased a mattress from JCP.com. The mattress didn't even last a year. the mattress tore and both the box spring and mattress had springs and wires sticking out of them. The rep I spoke was very nasty and rude and said the could not fix the mattress/box spring because their was a stain on the mattress. I closed my account and had 3 other family/friends to cancel theirs. I WILL NEVER SHOP AT JCP AGAIN!!! THE SERVICE IS HORRIBLE, THE CUSTOMERS SERVICE IS TERRIBLE. I WILL CONTINUE TO CALL ANY AND EVERYONE ASSOCIATED WITH JCP TO GET THIS ISSUE SOLVED
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Review
#636047 Review #636047 is a subjective opinion of poster.
Product
Jcpenney Account
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution

Jcpenney in Southfield, Michigan - Beware of J C Penny and their insurance offer

J C Penny took advantage of my 82 yo mother, they get her on the phone and *** ed her into a policy. The policy took its monthly payments from the new credit card account they open for her at the same time. The monthly payment was 14$ the charged they charged her the the new credit card account that she didn't understand that had been opened, they charged her late fees of 30$ a monthly plus the 14$ so 43$ a month. It was a year before we caught up with this scam, and I stopped payment. Once I stopped payment J C Penny fixed suit in Michigan where she lived at. The unreliable Michigan judicial system (after three different judges) finally gave JC Penny and a sorryful ruthless collection attorney in an obscure county in Michigan a judgement against my mother. The law wasn't followed we were never notified buyer beware, we in our family don't patronize JC Penny and we recommend that no consumer patronize this organization . It can happen to a 82 women who wasn't competent then they would take advantage of anyone.
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Review
#414263 Review #414263 is a subjective opinion of poster.
Product
Jcpenney Account
Loss
$3000

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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