State: Michigan City: Detroit Product: Jcpenney Account Clear all filters (1 of 53 reviews match)
filters
State:
City:
Product:

Jcpenney in Detroit, Michigan - Terrible and cheap quality mattress

1.0
Details
I purchased a mattress from JCP.com. The mattress didn't even last a year. the mattress tore and both the box spring and mattress had springs and wires sticking out of them. The rep I spoke was very nasty and rude and said the could not fix the mattress/box spring because their was a stain on the mattress. I closed my account and had 3 other family/friends to cancel theirs. I WILL NEVER SHOP AT JCP AGAIN!!! THE SERVICE IS HORRIBLE, THE CUSTOMERS SERVICE IS TERRIBLE. I WILL CONTINUE TO CALL ANY AND EVERYONE ASSOCIATED WITH JCP TO GET THIS ISSUE SOLVED
View full review
Review
#636047 Review #636047 is a subjective opinion of poster.
Product
Jcpenney Account
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

Jcpenney Reviews

  1. 203 reviews
  2. 131 reviews
  3. 119 reviews
  4. 69 reviews
  5. 25 reviews
Jcpenney reviews