(1 of 53 reviews match)
Jcpenney in Detroit, Michigan - Terrible and cheap quality mattress
I purchased a mattress from JCP.com. The mattress didn't even last a year. the mattress tore and both the box spring and mattress had springs and wires sticking out of them. The rep I spoke was very nasty and rude and said the could not fix the mattress/box spring because their was a stain on the mattress. I closed my account and had 3 other family/friends to cancel theirs. I WILL NEVER SHOP AT JCP AGAIN!!! THE SERVICE IS HORRIBLE, THE CUSTOMERS SERVICE IS TERRIBLE. I WILL CONTINUE TO CALL ANY AND EVERYONE ASSOCIATED WITH JCP TO GET THIS ISSUE SOLVED
Reason of review
Let the company propose a solution
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