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IT'S BEEN THREE MONTHS JCPENNEY!!! CAN I PLEASE GET MY FURNITURE OR MY MONEY BACK?? I'M DONE WITH YOUR LIES! WORSE BUYING EXPERIENCE OF MY LIFE!! JUST GO OUT OF BUSINESS SO PEOPLE DONT WASTE THEIR TIME AND MONEY WITH SUCH A ROTTEN RETAIL STORE!
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Company wrote 0 public responses to the review from Jan 05.
Anonymous
Leona

We have been going through the same situation. It's been more than 6 months that we have not received our complete order. We called them dozens of times but nothing has been ...

1.2
#1163163
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Ordered for Christmas took my time very diligent shopping & so excited about my "Great Deals and "Offers" I have been shopping online for over 15 years as I am medically disabled to me it is a godsend, never have had any problems with not receiving a package, UNtil...
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Company wrote 0 private or public responses to the review from Dec 13, 2017.
2.2
I liked
  • Coupons
  • Price affordability
I didn't like
  • Employee will argue with a customer
  • Unresponsive delivery group
  • Way i was treated
#1147379
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Clothing that I have bought from JCP, including a 3 pc set of ballerina pajamas bought for my 4 year old, have gotten the little fabric "pills" all over (after only worn twice and washed twice, mind you in the right temps for washing and drying). Also after only...
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Company wrote 0 private or public responses to the review from Sep 10, 2016.
3.3
Product
I liked
  • Good prices
I didn't like
  • Quality in products
#916132
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Jcpenney Manager Review from Traverse City, Michigan

I have been in the Traverse City Michigan location twice in the last week. Both times I was in there a manager named Shannon belittled employees in front of me, my husband and other customers. We could see the look of frustration on the cashiers face. However the cashier apologized for her managers conduct and was very professional. To bad I did not see the same level of professionalism from her manager.
Company wrote 0 public responses to the review from Jun 16, 2016.
1.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#867133
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Short Review on April 22, 2016

I certainly miss Cabin Creek shirts and now am buying them used on eBay. Does this make sense?
Company wrote 0 public responses to the review from Apr 22, 2016.
1.0
Details
Diversity of Products or Services
Manistique, Michigan
#834747
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I, in the past could find clothes thru this company. The past 2 years I spent enough at the store. My decision is that I am now a customer on line with a business and not only the clearance sales are great but they have wonderful clothing. I in the day could find cute...
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Company wrote 0 public responses to the review from Apr 03, 2016.
#822659
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I visited 2 Jcpenney's hair salon one was located in West land mall in Michigan on Warren Rd. And the hair dresser name c was trying to over charge me for a simple hair style, so I spoke to the manager name Allison and she went along and agreed with her over price. And...
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Company wrote 0 public responses to the review from Mar 31, 2016.
#820776
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Jcpenney Online Order Review

They keep cancelling my orders for no reason false advertising
Company wrote 0 public responses to the review from Dec 24, 2015.
1.0
Details
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
#757856
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I placed an online order for 2 jackets. After receiving an email stating my payment couldn't be authorized, I called and was told it was my card so i changed to a different one card. It got denied too. So i called a 2nd time and the woman said it was the previous...
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Company wrote 0 public responses to the review from Dec 07, 2015.
2.2
#746822
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Please, close your Westwood Mall, Jackson, Michigan, location and force me to shop at the Ann Arbor store! I would gladly drive the extra miles to go to a JCP store with a competent, sober store manager! Wow, you know it's difficult for patrons to explain a problem...
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Company wrote 0 public responses to the review from Jun 30, 2015.
1.7
Grass Lake, Michigan
#658500
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