State: Massachusetts City: Milford Product: Jcpenney Account Clear all filters (1 of 53 reviews match)
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I ordered a dining room set from JC in October 2012 only to find out a few days later that my money was returned to my account and the set was in backorder till Jan; I tried calling customer service and I was told that my order was cancelled due to items shortage. A...
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Anonymous
#607266

Not surprised at all. I had a similar experience ordering a couch.

What happened to all the commercials about things being simpler now?

They are completely clueless when you call customer service. It is like they are just making up answers on the fly there.

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#368982 Review #368982 is a subjective opinion of poster.
Product
Jcpenney Account
Loss
$1400

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
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