State: Maryland Product: Jcpenney Shipping Service Clear all filters (2 of 115 reviews match)
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My name is Gregory Washington, I live at 2148 Alice Ave #103, and on November 30th, 2018 I placed an order from your website for my girlfriend for Christmas, however the item was sent to an old address where I haven't lived in over 3 years. When I purchased the item...
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Review
#1421613 Review #1421613 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Reason of review
Poor customer service
Loss
$112
Preferred solution
Deliver product or service ordered

Jcpenney in Abingdon, Maryland - Online orders - delayed

I placed an order online & paid for 3 days shipping. First time I checked it stated deliver was 5 days out. I called JCPenney (I was disconnected 4 times before I spoke to an agent). I asked the agent to refund my shipping costs. She didn't even apologies. She just advised me I'd receive a credit in 7 to 10 business days. Today I checked my order status and now its going to be 8 days until I receive my order. Online shopping is supposed to be convenient! I needed items in my shipment within 3 days! Think twice before you order online with JC Penney!
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Review
#945056 Review #945056 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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