I recently bought a pair of shoes at the J.C. Penny store in Ardmore, Oklahoma. I used a $10.00 off coupon for a pair of shoes that were $19.99. When I got the shoes home, I realized they didn't look good with the outfit for which I bought them.
I went immediately back to the store to return them. The clerk who waited on me was pleasant enough. I asked her if I could get my coupon back since I wanted to buy a different pair of shoes. She said they shred them when you use them but that I could talk to a manager about it. I said that I would like to.
The manager came over, looked at my receipt and said, "You've only had the shoes for five minutes, why are you already bringing them back?" She was so rude about it. What the ***...I didn't know there was a compulsory time that you had to keep merchandise before you brought it back.
I said to the manager, "Forget it. I don't need the coupon." She apologized then and said, "I'll give you the coupon back."
I didn't really care if I ever shop in the Penney's in Ardmore again or not. The store is full of rude associates and managers.
Product or Service Mentioned: Jcpenney Coupon.