Jcpenney Account Reviews in Mandeville, Louisiana
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Jcpenney in Mandeville, Louisiana - JCP credit card complaint
Husband bought me a diamond ring from fine jewelry dept for around $2500. The very first time I wore it one of the diamonds fell out. I had him return it for a full refund (used our JCP credit card) and thought it was no problem. So, then about a month later I start getting calls from collection co. they use asking why I haven't paid the minimum balance on card of $94. First of all, my minimum balance is only like $15, as I only owed around $150 on card. Found out they were still taking into account the ring which we returned!! They said it didn't matter, they couldn't change the minimum payment. Talk about a bunch of BS! I have been a long time customer and spent tons of money in that store and that's how they repay me?! I paid off their *** credit card, closed the acct and shredded the *** thing. I'll never shop there again. *** Penny's!
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