State: Louisiana Product: Jcpenney Credit Card Clear all filters (3 of 76 reviews match)
filters
State:
City:
Show
Product:
4.4
Details
I'm heart broken. A payment of 30 (something) dollars didn't go through in Oct. ( the representative said two payments come back since I've had the card. In which basic errors, Other payments succeeded with no issue. I understand that it is a business but we are loyal...
View full review
1 comment
GrouchyCuscus184
#1618996

WARNING : CREDIT CARD IS NOT PENNYS IT'S SYNCHRONY BANK WITH PENNY LOGO .. but Plz Plz RUN FAST & FAR from ""any"" store credit card backed by Synchrony Bank..

~ seriously get out via written notification & cut the card up~ EXAMPLE Synchrony can & will slam you for 1100 SURPRISE interest on a 1500 so called 0% deferred interest promo. Get the 0% picture out of your mind,,, it's a SUPER DANGEROUS FOR THE CONSUMER mind *** game, they play hard ball!!! .. AND the contract few read & less understand but chicken scratch sign anyway protects them not you!!!!

Why do you think they wrote it without any input from you other than your chicken scratch signature????? BOTTOM LINE "Deferred-interest promos" are the latest plague on the consumer credit system!!!!!!! You have no idea how complicated they are until you get bitten .. the default penalty which can happen for any small reason is like being in a neighbor's yard & they let their Rottweiler loose on you because you did not get out of the yard in time & they won't bother to check if your getting out cuz it's THEIR PLAYGROUND which gives them the legal right to be a heartless bully..

Your better off instantly transferring all ballance to a ""REAL"" Discover, Visa or MasterCard card offering a "non" deferred 0% promo to avoid potentially being trapped into a surprise surprise surprise 35% interest Avalanche added to the original selling price of each product you purchase with the card.. You're just another crab in a NASTY NASTY crab pot in the Synchrony 0% scheme when the CONTRACT behind the card finds a way for their legal team to open up a can of whoop *** on you they all feast on your bank savings for dinner! And can garnish your wages in some states to make sure they get a whole pie & yours too..

Trust the community, you can be very hurt if you don't. With non store credit cards you can call up near the end of the promotion & ask if they have extensions or new ones they're usually willing to sign you up which gives you plenty of time to pay it off without any retroactive knockout punch to your savings & credit rating from the store branded credit card crooks

Review
#1413855 Review #1413855 is a subjective opinion of poster.
Product
Jcpenney Credit Card
Pros
  • Spending money at jcpenny
Cons
  • How they are not loyal to customers who are loyal to them
Reason of review
Problems with payment
Loss
$200
Preferred solution
Forgive a mistake. Do not hurt my credit report for months over a $38 I did not know returned ( my fault ) and offer a loyal customer who learned from their mistakes another chance to make it right.
On August 10th , 2014 my husband went into jcpennys and purchased some school shirts for our grand son, winded up applying for a credit card. He was told he would receive our credit cards in the mail within 2 weeks. However, My husband decided to pay off the bill...
View full review
Review
#551399 Review #551399 is a subjective opinion of poster.
Product
Jcpenney Credit Card
Reason of review
Problem with delivery
Preferred solution
I want my bill for the purchased I made so I can pay it off ASAP and then I want the account closed out and a letter sent to both me and the credit agency stating why I had to close my account, since it was not our fault

Jcpenney in Slidell, Louisiana - WTH are they doing?

As a housewife and student and mother that shopped JCP online and in store frequently, I see a major difference in JCP service, products, credit card (they are holding their customers hostage with a very high interest rate, will not let the customer transfer their balances to another card and you can no longer make a payment on your card with a major credit card). I am appalled at the way they have changed everything! On top of that, their customer service is outsourced to another country in the Philippians. I will not be a frequent shopper at JCP any longer and will only pay my balance down to get it paid off. I will not add another penny to their high rate card. They could not even help me to decline the offer from the other credit card issuers that were trying to do a balance transfer on my behalf. So, that is held up now as well. UGH! Horrible experience. I cannot believe Ellen DeGeneres promotes JCP. Just read that their Credit Card rating went from a A to a -BB rating in Nov, 2013
View full review
1 comment
Anonymous
#599946

JCP doesn't outsource their customer service. The credit card company may, but customer service is handled in Kansas, Ohio, and Wisconsin.

Review
#378409 Review #378409 is a subjective opinion of poster.
Product
Jcpenney Credit Card

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

Jcpenney Reviews

  1. 203 reviews
  2. 131 reviews
  3. 119 reviews
  4. 69 reviews
  5. 25 reviews
Jcpenney reviews