Hey, guys. Well, we got a issue. And guess what the issue is? JCPennys. JCPENNYS is the problem, with my *** life. Let me explain this to you guys. Last week I went to the salon at JCPennys to do the CHI Thermal Straightening. This process is said to keep your hair straight forever until your roots grow out. And it will even make your hair straight after you wash it. Well, here's the problem.
When I was watching my stylist do my hair, she did something totally different from what I saw others do. Other stylist did this: Wash hair, apply chemicals for 30 *** minutes, flat iron it, apply chemicals to it for 30 more minutes, flat iron it, and it was done. MY stylist on the other hand, did something completely different. She did this: washed hair, apply chemicals for 30 minutes, blow dried it, flat ironed it, and I was done.
Here's where the sckeptical part comes in. The average Thermal Reconditioning process takes about 3-7 hours. Mine only took 2 hours. There's no way a thermal Reconditoning can be done so fast. It's impossible unless your hair is very small. My hair was NOT small. It was very frizzy, curly, and poofy as ***. I questioned my stylist and she specifically said "This is the right way to do it. Make sure you wash your hair tommorow and then wait 2 more days.". Here's the thing, most Thermal Recondtionings require you to not wash it until the 2nd or 3rd day. She said a day after it was done.
Once she said that, I knew something was wrong. But I thought it would be okay so I let it slide.....until I washed my hair. My hair was washed and it reverted back to being curly. I tempered my stylist saying I had to wait two extra days for it to last. So I went along with it and I waited two days. On the third day, I washed my hair.....and guess what? It reverted back to being curly again. I am extremely pissed off right now and I will sue the *** pants off JCPennys.
I can't believe I received fake service from them. JCPennys use to be my favorite store to shop at, but now it's just garbage. I can't stand that place now. Also, may I remind you that "False Advertising" is against the law. JCPennys was false advertising the Thermal Reconditoning and it was not met with my expectations. I am sick and tired of being *** over by stores such as JCPennys.
Anyways, I hope people see this complaint and begin to question
JCPenny's bull. JCPennys, I will see you *** court and I hope you guys GET IT.
Sincerely, Pissed off Consumer.
Monetary Loss: $480.