Product: Jcpenney Shipping Service Clear all filters (64 of 64 reviews match)
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Jcpenney - Zero Apologies

I placed an order Feb 11... still not here. Looked up tracking and my makeup is at a gas station!! So gross! Asked for another to be sent and was told if I buy another they will send another... wait for my YouTube video to drop.
1.0
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Jcpenney Shipping Service
#1197360
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i ordered the same item 2 different times online when they were in stock only to find they never were...i even ordered the item threw the agent with a supervisor with her over the phone to make sure the item was available....status alerts said shipped which was a...
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Jcpenney Shipping Service
#1180893
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Long story short, the website had the same item number on 2 separate items on the site, so they sent the wrong items.When I checked my order and discovered this I immediately called, discussed it and customer service told me to refuse the shipment, which I did, and I...
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1.0
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Jcpenney Shipping Service
I didn't like
  • Unprofessional and disjointed problem solutions
#1177474
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IT'S BEEN THREE MONTHS JCPENNEY!!! CAN I PLEASE GET MY FURNITURE OR MY MONEY BACK?? I'M DONE WITH YOUR LIES! WORSE BUYING EXPERIENCE OF MY LIFE!! JUST GO OUT OF BUSINESS SO PEOPLE DONT WASTE THEIR TIME AND MONEY WITH SUCH A ROTTEN RETAIL STORE!.
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Anonymous
Leona

We have been going through the same situation. It's been more than 6 months that we have not received our complete order. We called them dozens of times but nothing has been ...

1.2
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Jcpenney Shipping Service
#1163163
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Today is Jan 3 and I have yet to receive contact althought the recliner was shipped on Dec 15. What a great Christmas present for my 85 year old mother (heavy sarcasm). An effort to cancel the order was made using their automated system however I was informed the...
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2.8
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Jcpenney Shipping Service
I didn't like
  • Unable to speak to associate in customer service
#1161620
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My card was charged and after a few days I received an update that the furniture has shipped and I was to receive a call to schedule delivery by Dec 14. A week later I get a message that delivery will be delayed 2 weeks. (By this time the charge had dropped off my...
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1.0
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Jcpenney Shipping Service
#1148259
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I picked out two Christmas presents on the JC Penney website 12/13/2017.There were no shipping options other than "standard shipping" available for the items I picked out. There was no time frame stated on the website during the checkout process for how long "standard...
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Jcpenney Shipping Service
#1148018
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I order a mattress/ox spring from JCPenny on 11/23 and was told I would hear about it on the 5th for delivery waited, got email with no tracking info what so ever and no call nothing.I contacted them on their fb page(privately), and they told me Sunday this week that I...
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Jcpenney Shipping Service
#1147831
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Jcpenney - Mattress and Box spring set.
I have ordered a mattress & box spring set on 11/24 and the initial mail says that the trucking company will contact me by Dec 5th to schedule a delivery. Since December 5th till today, I'm calling this Customer care everyday to know the status, the answers were,...
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1.0
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Jcpenney Shipping Service
#1147563
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Jcpenney - Bad Business!!!

Placed a order for Christmas on11-24-2017 and it keep saying shipped.....or in route and talked to someone other day she said its waiting a the warehouse really!!! Never again will I order from JCPenney
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Jcpenney Shipping Service
#1146374
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