Product: Jcpenney Shipping Service Clear all filters (0 of 109 reviews match)
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Jcpenney - Worst experience ever

Ordered ship to store item - 2 weeks later it is delivered to store but no one can locate order 12 days later no one at store or .com can tell me anything- will never shop here again
1.0
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Jcpenney Shipping Service
#1427254
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Wanted to order a memory foam 3 piece bathroom set in navy blue but they were out of the color so requested a in stock alert. Received a email saying it was in so tried to purchase and once again told me it was out. Requested another alert received one today so I...
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3.1
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Jcpenney Shipping Service
#1424250
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My name is Gregory Washington, I live at 2148 Alice Ave #103, and on November 30th, 2018 I placed an order from your website for my girlfriend for Christmas, however the item was sent to an old address where I haven't lived in over 3 years. When I purchased the item...
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Jcpenney Shipping Service
#1421613
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I placed an order online with JCP on 11/26/18. One item shipped one did not, but they created a shipping label and never gave the item to UPS. There only solution offered to me was to take a refund (which I have to go and process myself through paypal), wait 5-7 days...
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1.0
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Jcpenney Shipping Service
I didn't like
  • Jcp doesnt ship product lies and poor customer service
#1420932
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Jcpenney - Terrible

I made what a thought was a one time purchase later to find out that they broke my items up and only charged for what was shipped. I was never made aware that this would be done!
1.0
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Jcpenney Shipping Service
#1414980
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Jcpenney - Shipping

Placed or on Nov 25th for standard delivery to my home (4-7 buisness days per order). As of today, 29th only one of my items has been shipped witg estimated delivery of Dec 6th which is clearly outside of 4-7 biz days. The others items has been showing In Progress for 4 days. Called and was told order can't be canceled or expedited. Extremely upset and will call in with complaints.
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Jcpenney Shipping Service
#1410461
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Jcpenney - Ship to store takes 10 business days

Ordered November 16th, still no order at the store. Repeatedly do not get emails when orders arrive at the store and many times cannot get anything other than a recording saying no one is available when I call the store directly. I went in person yesterday. I'm thinking JCPenney will be going out of business soon.
3.1
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Jcpenney Shipping Service
#1409181
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Jcpenney - Poor Customer Service

Ordered on line. JCP stated would be delivered to store. In 3rd week of waiting, JCP billed in advance of receiving merchandise + don’t know WHERE nor WHEN I am to receive. “This will be the last purchase”
1.4
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Customer service
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Jcpenney Shipping Service
#1406546
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Jcpenney - Nightmare! Zero customer service
JCpenny App tells me I have rewards points, so I make my order on Nov 2nd hoping to have the stuff ready for Thanksgiving. I call twice first time they said I need it a new method of payment which I gave to them, three weeks later no items, call again so they tell me...
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2.6
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Jcpenney Shipping Service
#1404812
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Jcpenney - Online order

I order some items from JCPenney's online. I paid for 2 day shipping. I needed these items for a wedding I kept calling to follow up with customer service. The young lady was very nice. Parently she didn't know the process at all. To make a long story short. I did not receive my items at all. Dad was just finally show up a week late I would never order again from JCPenney's very unhappy Sad
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Jcpenney Shipping Service
#1400072
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