Product: Jcpenney Shipping Service Clear all filters (112 of 112 reviews match)
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Jcpenney in Bolingbrook, Illinois - Don't but furniture online from JC PENNEY

I ordered a loveseat online from jc penney 6 weeks ago they sent 2 left arm/legs cnnpot use i calle dweek later sent wrong part again then clled 2 weeks nothing 3rd week called they lost all info nhad to reorder part is backordered now 3 more weeks i sked for a gift cetificte for my trouble no response on nthat just an email part will be coming in 3 weeks. I AM PISSD OFF DO NOT BUY ANY FURNITURE ONLINE FROM JC PENNEY. For alll this trouble they should of refunded my shipping cost of 118.00 they did nothing offerred me nothing this is the worst customer service i have ever experienced and i asm 58 yeas old it is terrible.
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1 comment
Anonymous
#691878

who buys furniture online are you *** ***

Review
#231939 Review #231939 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Loss
$118
I bought several pieces of gold jewelry, online, via J.C. Penney. They sent me a receipt stating the s&h would be $22.93. I waited for weeks for the order, and finally checked the tracking page where I discovered that Penney's allowed each of the different...
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1 comment
Anonymous
#88158

I had a similar experience with extended wait time and excessive, unmentioned shipping fees on a few gifts I ordered. Definitely not the best online experience! :(

Review
#121682 Review #121682 is a subjective opinion of poster.
Service
Jcpenney Shipping Service
Loss
$400