Tulsa, Oklahoma
Not resolved

JCPenney's Hair Salon - Muskogee, OK.

I paid over $150 to have my hair colored. I told the "master stylist" I wanted red highlights to my blonde hair. He put fire engine red coloring on my hair for 45 minutes, during which time he took 4 phone calls and left me alone for most of the time. As I was walking out of the salon the other hair stylists were snickering and laughing. After I talked to a friend she suggested I call the manager and demand a new stylist and coloring for no cost. The mgr. did accomodate my request, however, the stylist who did my hair was not pleasant to be around because she had to work for free to fix this other's guys mistake. On top of that she wanted me to come in when he (the original stylist) wouldn't be there so that I wouldn't hurt his feelings. He needed to be fired. That is completely unacceptable and I will never go to the JCPENNEY salons again.

Product or Service Mentioned: Jcpenney Manager.

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