0 comments
Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

This is the original poster here.I got an email asking me to update my post.

After numerous attempts contacting jcp for them to resolve this issue and getting the run around for 5 business days after the money left my account I contacted my credit card company and they removed the charges. I started covering my butt when calling jcp and getting the run around by recording the conversations.

I let them know at the beginning of the conversation they were being recorded just so I had proof they were telling me that the order was in fact cancelled and they had the new microwave in their pocession.I have sence been switching out other appliances in my kitchen but have taken my business else where.

Reason of review: Other issue.

Review #1035721 is a subjective opinion of poster.

Private message Report
Helpful? Yes 0 No 0

Had an Experience with Jcpenney?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

Jcpenney Most Helpful Reviews

More

Jcpenney Reviews

More

Jcpenney Products and Services

All Jcpenney Products

You May Also Like

Jcpenney - Review about Kitchenaid K45Ss Classic Stand Mixer from Duarte, California Jcpenney "I was very disappointed with my experience yesterday (8/15/2015) night around 7:00PM in this store, JCPenney @ 20700 Avalon Blvd, Carson, CA 90746. I came in because I..." Read more Jcpenney - Review about Sectional from Greenwich, Connecticut Jcpenney "Do not order a sectional at jcpenneys. They got mine wrong 3 times!!!! They do not follow your original order once placed, so they keep making same mistakes. If they..." Read more Jcpenney - Review about Gold Necklace Jcpenney "I purchased (2) Mens neckchains 1- 10k Gold and 1- Silver (2) Mens bracelets 1- 10k and 1- Silver all of which I found out to be not what I..." Read more Jcpenney - Receive the wrong size for both orders Jcpenney " I have ordered the Home Expressions 2-Pack Grommet-Top Curtain Panel, Item #731-1569D - product: Norris 2pk 118x84. color: Linen 1st order on 10/02/2016 with order number: 2016-2765-8032-6258, received..." Read more LIFECELL IS SURELY A SCAM Lifecell "They take $189 out and put it on pending mode for the one you think your getting free but really arent.But you pay the shipping.So its a scam and falso..." Read more The Usa Nursery - A terrible company The Usa Nursery "I purchased some cherry trees from them back in April. It took them a long time to send me the trees. The trees looked like some dried up branches, and..." Read more Lazada Malaysia - Need my refund immediately Lazada Malaysia "Refer to my request 3210901 still not settle. I have not get my refund. Lazada block my access to talk to your customer service live chat. No update at all..." Read more Thor Motor Coach - Poor quality and bad service Thor Motor Coach "Thor does not stand behind their product. We purchased a new 2015 palazzo and it has been in for repair more than we have had it. On our last trip..." Read more