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This is the original poster here.I got an email asking me to update my post.

After numerous attempts contacting jcp for them to resolve this issue and getting the run around for 5 business days after the money left my account I contacted my credit card company and they removed the charges. I started covering my butt when calling jcp and getting the run around by recording the conversations.

I let them know at the beginning of the conversation they were being recorded just so I had proof they were telling me that the order was in fact cancelled and they had the new microwave in their pocession.I have sence been switching out other appliances in my kitchen but have taken my business else where.

Review #1035721 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Ease of Use
Warranty
Price Affordability
Location
Discounts and Special Offers
Layout of Store
Website
Staff
Exchange, Refund and Cancellation Policy
Value for money
Customer service
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Other / Not specified
Preferred solution Not specified

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