Manufacturer: Jcpenney Category: Managers Clear all filters (39 of 39 reviews match)
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I am so disappointed in my recent experience with JCPenney. I have always been a dedicated customer, and I just don't have any faith in JCPenney anymore. I placed an order via JCPenney.com Order#2017-0895-1016-7612 on March 30th. On March 31st I received an email...
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Anonymous

Anonymous Heartbroken???

3.9
I didn't like
  • Customer service
#1033149
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I purchased a blouse from the JC Penny licated in Memphis TN on Winchester Rd. Once I got home and began to get dress for a dinner party I noticed the sensor was left on the blouse. Which was a great disappointment because I ended uo not wearing the outfit I had just...
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4.1
#1010537
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Jcp at Roosevelt field mall lacks management skills.One of the managers whose name is Nicole was so rude to us during closing time. She rudely tried to get us out. I got her name from an associate when I came back to shop. This is not the first time I have experienced...
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#999973
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Jcpenney Manager Review

#728951
1.0
JC Penny salon Temecula. The salon manager is always yelling at the staff over issues I feel should be done in private while I get a hair cut.
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Jcpenney Manager Review

#610496
3.3
Waited in customer service line at Del Rio, TX Penny's for 37 minutes. Unsatisfactory! 7 registers available with 2 working. Should not have to wait so long to spend my money! Asked for manager/ none available. Last time I will ever go there. Fire the (no) management!
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Jcpenney Manager Review

#580370
while shopping for curtains in the Mayslanding jc penny store. I was treated rudely by not 1 but 2 of the employees. I had a manager call me after the incident When I returned her call several times she has not gotten back to me. I would like to speak to someone
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Jcpenney Manager Review

#563373
2.8
I has been theor customer for so many years i really love everything but honestly their cashiers and managers at jcp in Manhattan new york. Are not as pleasant as they should be. I dont think i will come back there anymore. Just for a simple question they were more than rude and nasty
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/hr person at jcp in Greenwood SC are doing the most low down dirty promoting. First he demotes 2 experience managers with 15 plus yrs. that has knowledge of every dept. also cut their pay.Next he promotes 2 of his buddies 1 been with the co. for 15 yrs. ,but not...
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#980855
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I have been in the Traverse City Michigan location twice in the last week. Both times I was in there a manager named Shannon belittled employees in front of me, my husband and other customers. We could see the look of frustration on the cashiers face. However the...
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I have a friend who works at J C Penney.Their manager will NOT get anything to help detect counterfeit money, such as a pen. When they take what looks like very real money in and it turns out to be counterfeit, the employee is required to pay what was lost by the...
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Anonymous

Anonymous That's ***. I work at JCP, and employees are not responsible for counterfeit money. We do have a pen that we use to detect counterfeit bills....

I didn't like
  • Policy on counterfeit money
#846401
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I visited 2 Jcpenney's hair salon one was located in West land mall in Michigan on Warren Rd. And the hair dresser name c was trying to over charge me for a simple hair style, so I spoke to the manager name Allison and she went along and agreed with her over price. And...
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I am 24 years old and I have been doing hair for about 4and a half years now. And I worked for jcp for 1 and a half years and the other I was an assistant at a previous salon for a very high trained stylist. I recently just quit my job at JCP. I was a hairstylist there...
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I am currently a JC Penney employee at store 0820 in Houston, Texas.I am filing a complaint for a fellow employee. She works in the lingerie department. I am not exactly sure how to spell her name, but it is along the lines of Elisha. She works very hard in her...
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Anonymous

Anonymous Why can't this poor little baby stand up for herself?

4.0
I liked
  • Employees
I didn't like
  • Upper management
#798646
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Bought $5k diamond ring at JC Penny in Tigard, Oregon. 3 months after purchase, one of the larger diamonds fell out of the setting and we spent hours looking around the house for it. We found the missing diamond and took all back to the store - Store manager: Alan...
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Anonymous

Anonymous No,diamonds do not fall out of rings all the time! JCP sells substandard stuff.