Product: Jcpenney Manager Clear all filters (0 of 77 reviews match)
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Jcpenney - Order keeps getting canceled by manufacturer

I have ordered the same pants suit 4x and each time it shows available on their website - a couple days later I get a text telling me the manufacturer canceled the order. Then the manufacturer and jcp need to communicate and take it off your website as an available item and quit letting it be ordered!!!!!!!
2.4
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Jcpenney Manager
#1427751
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I purchased this necklace on your website I put it in my cart bought it next day or two I got email saying it was canceled I was very upset if it wasn’t available would it say OUT of stock? So I called customer service told them I talked to three different managers...
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1.1
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Jcpenney Manager
#1417816
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I went in to get some pajamas and all I heard was this woman ( overweight blonde, with glasses and a thick accent talking about her employees. Im disgusted. What a gossip. One of the young cashiers needed help ringing and kept valling for "Suzebell" to help. Finally (...
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1.0
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Jcpenney Manager
#1402611
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I had a,very bad experience at jc penney store in kerrville texas. I AM A EX EMPLOYEE and i feel lije i was not being treating asca customer. I TOOK MY daughter into the jc penney salon for practice on her hairfor her wedding. THE STORE MANAGER came into the salon to...
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3.4
Product
Jcpenney Manager
#1346317
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Where does Penney's get these yahoos? Reached out to corporate Penney's to complain of mishandling of my issue and was told corporate would look into it -- nothing happens. Penney's in NoVA was great. If you want good service don't go to the one in Wilmington, NC. Yet when I moved here and bought some household goods, inc...
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Product
Jcpenney Manager
I liked
  • Help from people on the phone
I didn't like
  • Wilmington store incompetence and manager incomptence
#1344140
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District Manager did reach out and offered me a gift certificate for the amount I told him I had returned but had not been credited for -- I refused, as I know I won't shop Penney's in Wilmington ever again, due to their inability to accurately manage store returns....
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Anonymous
JZ

#1342467 -- no response from JCP store manager, District manager or corporate team member that I spoke with

2.2
Product
Jcpenney Manager
I liked
  • Variety of clothing choices
I didn't like
  • Incompetence of management
#1342467
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I bought clothes both from the local JC Penney store and online -- their accounting leaves much to be desired -- I paid over $200, returned all but 5 pieces of merchandise and they have incorrectly figured out my merchandise credit -- have been trying to deal with this...
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Product
Jcpenney Manager
#1317457
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I have been shopping at my local JCPenny for as long as I can remember. I've lived here for 20 years so as long as Pembroke Lakes Mall has been open. I even had a JCPenny Card for many years but decided to close it because of the horrible customer service stemming from...
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Anonymous
Casey

There has to be a reason they follow you around the store. Security at ANY store will follow who ever they think looks or acts suspicious. I think you just fit their profile f...

Anonymous
Vanessa

Stop stealing items then. Every employee there is doing their job. If you don't like it, then shop online. Use your brain.

1.0
Product
Jcpenney Manager
#1297180
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Jcpenney - Don’t shop JCP

The lines are always long at Rockwall Texas JCP the customer service is nonexistent I really can’t stand the store manager he tends to hide when the lines are long instead of helping his employees his attitude affects the whole staff and store I just can’t stand to go into that store anymore. No wonder they are going out of business
Product
Jcpenney Manager
#1259639
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Today, my daughter, son and I went to JCPenny (Santa Ana, CA) looking for a prom dress. We were so excited to find a RIGHT dress. So, my daughter went into the Women's fitting room. Soon after she went in, I saw a boy (approx. 11 yrs old). also walking into the women's...
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Anonymous
Megan

At my store, we could get fired for telling a Man he cannot go into the Women's fitting room, and vice versa. About a month ago, there was a couple (man & woman) who were goin...

2.1
Product
Jcpenney Manager
I didn't like
  • Peeping toms
#1248948
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