Product: Jcpenney Manager Clear all filters (78 of 78 reviews match)
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This person, so called Brian Ruiz who is the "store manager" at the JC Penny in Manhattan Town Center, Manhattan, KS. is the most irresponsible, self centered, manipulating, and dumb person I have ever encountered in my life, I will NEVER go back to that fricking store...
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5 comments
Anonymous
#1112758

He is an awful manager! He treats his employees like *** especially females!!

He doesn't know how to manage a store or employees!! He is 2 faced egotistical ***!

I wouldn't shop there or work there!! HE NEEDS TO BE FIRED!!!

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Review
#278784 Review #278784 is a subjective opinion of poster.
Service
Jcpenney Manager
I was given a silver bracelet for my 50th birthday as a gift. I wore it about once a week to work. One day as I was sitting at my desk, the bracelet fell off and onto my lap. I thought the clasp had come undone even though it had a safety on it. To my surprise, the...
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2 comments
Anonymous
#381000

Well, you were wrong in wanting something done about it after the stated 60 day period, but as a jcpenney associate, I know that they could have done something about it if you were within the 60 days. so they were wrong about one thing, and right about another.

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Review
#276080 Review #276080 is a subjective opinion of poster.
Service
Jcpenney Manager
I visited the store yesterday in Corpus Christi and I walked from the mall entrance to Jc Pennys nobody spoke I stopped and looked at the accessories and the associate didn't speak at all. When I went up stairs to the children's department a lady did speak she...
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4 comments
Anonymous
#482080

Why did you not speak up if you needed help. They are not mind readers.

For all they know if they approached you asking if you needed help you could have told them to *** off. You had two people speak to you.

Perhaps you are lonely and wanted everyone to talk to you. Well if you want that to happen adjust your attitude.

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Review
#267562 Review #267562 is a subjective opinion of poster.
Service
Jcpenney Manager
I ordered Roman shades from the Rapid City, SD JC Penney store for the drafty windows on our 1930's house. I specifically asked the saleswoman if they were thermal-insulated and she answered with a definite, "Yes." After we had the shades installed, I wondered how...
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3 comments
Anonymous
#452101

JCP has a new return policy: anytime,anywhere,for any reason. As of Feb 1st this has been going on.

Solution: take those things back!

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Review
#264304 Review #264304 is a subjective opinion of poster.
Service
Jcpenney Manager
My child came home from school and decided to take them shopping at JCPenney in Rockwall, TX. I purchased a gift card on Monday morning for a significant amount. We went shopping Tuesday afternoon. At the check out I was informed that the gift card was not active. ...
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4 comments
Anonymous
#336089

We're very sorry to hear about the service you received and the challenges you've encountered with your gift card. Please feel free to send us an email at twitter@jcpenney.com and a member of our Customer Care team will reach out to you as quickly as possible. Thank you!

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#251903 Review #251903 is a subjective opinion of poster.
Service
Jcpenney Manager

Bought a recliner from JCPenney and it is faulty and they will not take it back

I purchased a recliner for my mother-in-law for Christmas. When we gave it to her she seemed to like it but the more she sat in it the more uncomfortable it became. You can feel the boards in the arms and footrest. As a matter of fact she has a sore on her arm from the chair. I called and want to return the chair and they informed me they have a no return policy. I would not have purchased the chair had I know this because it was a gift. They advised me it is on the reciept, which they hand you in a nice pamphlet so you can not see it. They should have advised me of the no return policy and also pointed it out on the reciept and sign it. I have called the store and the furniture store and was told a manager would call me back from both placed and that have been over 30 hours ago.
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1 comment
Anonymous
#246683

I bought two rocker recliners and chose them because they were very comfortable. a necessity for me due to illness.

The chairs they sent were not at all the same chairs i had chosen at the store>After much arguing and complaining I was allowed to pick two new chairs but when they arrived they were even harder in the seats than the two I sent back. I am stuck with chairs I cannot use because Penny engages in the old bait and switch scam.I will never spend another dime with those crooks.

I had been a loyal customer for over 50 years. Kiss my *** Pennys.

Review
#168284 Review #168284 is a subjective opinion of poster.
Service
Jcpenney Manager

Jcpenney in Bloomington, Indiana - Very concerned customer

the jcpennys store manager is unprofessional, sloppy and unorganized. He is not very good with his employees and is also crimanally rude.This is the terre haute store. i used to like shopping there,but not anymore i will never return. Im telling my friends to stay away.i dont know what else to say. It really concerns me about how he runs this store. He has no respect for his customers. other than this i think the store is great. Im just getting this to the rest of the people that runs into this problem. Very very concerned customer
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Review
#147979 Review #147979 is a subjective opinion of poster.
Service
Jcpenney Manager
JCPenney's Hair Salon - Muskogee, OK. I paid over $150 to have my hair colored. I told the "master stylist" I wanted red highlights to my blonde hair. He put fire engine red coloring on my hair for 45 minutes, during which time he took 4 phone calls and left...
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Review
#147649 Review #147649 is a subjective opinion of poster.
Service
Jcpenney Manager