Product: Jcpenney Jeans Clear all filters (48 of 48 reviews match)
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2.3
Details
What is wrong with JC Penney.Thank goodness I still have several pairs of jeans in good condition. I was getting ready to buy 4 more pairs just to supplement and found they had been discontinued. I will also stop shopping at Penney's. I have already stopped shopping at...
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1 comment
Anonymous
#1196250

Just because you like something doesn't mean a store is "out of touch" because they discontinue it. If they discontinue it's because they aren't selling enough. It's simple economics.

Review
#886365 Review #886365 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Poor customer service
Tags
  • long time customer
  • Jeans

Jcpenney in Iron Mountain, Michigan - Found a big more savivings on a website, for shoes and clothing.

I, in the past could find clothes thru this company. The past 2 years I spent enough at the store. My decision is that I am now a customer on line with a business and not only the clearance sales are great but they have wonderful clothing. I in the day could find cute clothes, but now it is older style woman clothing; icking!!! I want the old store back from 1974 to 1984. What's up with the fashions? Only older people clothes. When JCP put remolded the store in IRON MOUNTAIN MICHIGAN, it's never really had the cutest outfits/dress clothes/ jeans, I found back then, "WHY"???
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Review
#822659 Review #822659 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Not the cute clothing anymore
3.8
Details
For a number of years, I liked Arizona jeans. They were good quality and the fit was excellent. About four years ago, they changed how the jeans were cut and they didn't fit well: the waist was short and the thighs were tight. I quit buying Arizona jeans. Before...
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1 comment
Anonymous
#1094952

Yes and where there used to be to belt loops in the back now only have one. Very disappointing.

Review
#763477 Review #763477 is a subjective opinion of poster.
Product
Jcpenney Jeans
Cons
  • Cheap denim
Reason of review
Bad quality
Preferred solution
I don't expect anything. I'll just not shop at JC Penney anymore.
1.8
Details
I ordered some jeans on-line and clicked submit. Upon review, I realized I made an error, so I called customer service. I was on hold for 14 minutes. I was told I could only cancel the order in the 1st 10 minutes. I was on hold for 14! No concern, just a condescending...
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2 comments
Anonymous
#1324711

Yes, after the system processes the order you have to wait to receive your items then return it. The item you ordered is immediately tagged to be shipped and hits all warehouses until order is fulfilled.

So cancellations will not stop it from shipping even if you just ordered it. The ordering system is some what cumbersome, even if they were to credit your card once the item ships you may be charged again..because the system will automatically tagged it not paid, when really it's a cancelled and the system isn't programed to identify cancelled items. A person has to physically scan and return the item back to warehouse as a return.

This is what I was told when I attempted to make a cancellation. Who knows...better to receive then return what you don't want, versus risking being charged accidentally on your card or something else strange happening.

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Review
#754713 Review #754713 is a subjective opinion of poster.
Product
Jcpenney Jeans
Cons
  • Rude employees
Reason of review
Poor customer service
Loss
$32
Preferred solution
Full refund
My granddaughter wanted to exchange some jeans that I have ordered online for her. The employee told her that she couldn't exchange them because were ordered online. My granddaughter had found the right size, but the employee told her, you have to pay for them because...
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1 comment
Anonymous
#1036837

The associate was right. You can't exchange online orders for in-store purchases. Why not shop ahead of time and get the right size the first time around?

Review
#682060 Review #682060 is a subjective opinion of poster.
Product
Jcpenney Jeans
Pros
  • Product
Cons
  • Slow expensive shipping
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Jcpenney in Exira, Iowa - Not again

I agree with all the others who have commented on the availability of St. John's Bay women stretch corduroy jeans. I have two pair that I bought size 20W in black and brown. I lost weight and purchased a size18W that fit nice but was the only color I could find early last year. I still wear the other ones on occasion because I haven't been able to find anymore. Shame on you for discontinuing an item that larger women loved. Isn't that what always happens. Just love those retailers and the purchasers that do it to us. Thanks for trying to improve on something that didn't need improved on!
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2 comments
Anonymous
#1327184

Why don't you lose weight & become normal sized so that you can buy any clothing in the store? Or does that make too much sense for you? Jc penny isn't Lane Bryant!

Anonymous
#1327203
@Jacky

@Jacky - I bet a size 18 is something you dream of but would require YOU to stop with the buffets and late night binge fests. You are jealous the letter writer lost weight and you didn't.

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Review
#603724 Review #603724 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Poor customer service

Jcpenney in Vancouver, Washington - No more tall JCP?!??!!

4.1
Details
I purchased the most perfectly fitting straight leg JCP brand tall jeans. A few weeks later, I wanted to go back and purchase them in every color. Of course, they aren't carried in store (tall women shop, too!!) nor are they sold on the website. WHAT IS GOING ON?!?! Where am I supposed to buy my jeans? Jean shopping is hard enough. Why in the world would they stop selling their OWN BRAND? I noticed they are still selling the regular length, but they're all on sale/clearance. Does that mean they're discontinuing the whole line? I understand the seasons are changing, but I've been looking to add to my closet for the past 6 months....
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2 comments
Anonymous
#988368

They have renamed their brand stylus. Not sure if tall is available yet in stores not in mine anyway but it might be online.

Anonymous
#950821

I'm sure you can find other brands. I have two grandsons that are 6'8" and 6'9," there are two stores in town that might have men's jeans that long, and then they only have one or two pairs. We end up ordering most of their jeans online.

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Review
#600137 Review #600137 is a subjective opinion of poster.
Product
Jcpenney Jeans
Cons
  • Lack of tall sizes
Reason of review
no more merchandise
Preferred solution
Let the company propose a solution
Tags
  • Jeans
  • Denim

Jcpenney - Website Status is a Joke

2.3
Details
Ordered 12/25 from website. 3 of 5 in stock. In stock items "should" deliver in 4 - 7 business days. Shipping dates given on or before 1/1/15. Status I was given on 12/30 "IN PROCESS". 2 in stock "expected" ship dates 12/26. 1 in stock and 2 back ordered "expected" ship 1/1. No tracking. No updates. No emails. I have no clue when I will get my sons jeans. I want and need tracking! At least let me know when something has shipped! I will never order online from JCP.com again. There are too many technological advances for this website to be so lacking. As a frequent online shopper I am very disappointed.
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Review
#576208 Review #576208 is a subjective opinion of poster.
Product
Jcpenney Jeans
Cons
  • Order status
Reason of review
Order processing issue

Jcpenney - Jcpenny prices are to high!

1.0
Details
Jcpennu prices are a little bit to high I go into the store and there's Levi jeans for 130 dollars and then I went to the girls section and a pair of Arizona skinny jeans I believe 50 dollars for just one pair what it that the prices were never to high! a pair of pants shoukd be listed 15-25 dollars! The sales price are rediculouss i would rather but 3 to 5 pairs of pants instead of one just because the prices are to high .. The clothes are great just the prices are to high ! Lower the prices
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1 comment
Anonymous
#887709

Your correct about the Levi Jeans being overpriced. The manager told me that they can't offer discounts on Levi's because sine they are the number one Levi retailer in the USA, that they get to already offer the lowest price.

That's a huge lie.

kohl's has a better selection of Levi and they are cheaper and you can use your kohls coupons on them. JCP won't allow any of their own coupons to work on their Levi's.

Review
#533436 Review #533436 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
prices to high
Loss
$100
Preferred solution
Let the company propose a solution

Jcpenney Jeans Review

J C penny please bring bask the easy fit jeans I am almost out!!!!
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Review
#503112 Review #503112 is a subjective opinion of poster.
Product
Jcpenney Jeans